Cooper Lewis
Mesa
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, writing skills, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Phoenix
06.2022 - Current
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Connected electrical power units and service hoses to aircraft.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
- Participated in regular safety drills and training sessions.
Stocker
Hensley Beverage
Chandler
06.2020 - 06.2022
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Arranged merchandise in an attractive manner to promote sales.
- Stocked shelves with newly arrived products.
- Removed outdated products from shelves in accordance with company policy.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Provided customer service by answering questions about product location, price and availability.
- Sorted returned merchandise for restocking or disposal.
- Replenished items to maintain stock availability.
- Lifted materials of varied weights on regular basis.
Lumber Sales Associate
Home Depot
Flagstaff
10.2020 - 03.2022
- Performed daily stock checks to ensure adequate supply of products.
- Operated forklifts to unload lumber from delivery trucks.
- Provided product knowledge and advice to customers regarding lumber types, grades, and sizes.
- Organized inventory on shelves according to size, type, and grade of lumber.
- Greeted customers and provided assistance with lumber selection.
- Resolved customer complaints regarding product quality or delivery issues promptly and professionally.
- Ensured that the store was clean and orderly.
- Demonstrated safe work practices at all times.
- Assisted in loading lumber onto customer vehicles.
Team Member
MOD Pizza
Mesa
05.2018 - 12.2021
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to achieve daily goals.
- Answered phone calls regarding inquiries about products or services.
- Greeted customers upon entering the store with friendly demeanor.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Monitored expiration dates on food items for freshness assurance.
- Assisted customers with product selection and ordering process.
- Rotated through series of different stations based on team needs.
Education
Bachelor of Science - Creative Media And Film
Northern Arizona University
Flagstaff, AZ05-2022
High School Diploma -
Red Mountain High School
Mesa, AZ05-2018
Skills
- Baggage handling
- Aircraft servicing
- Safety inspections
- Vehicle operation
- Communication skills
- Research and writing
- Creative writing
- Content writing
- Strong writing skills
- Caption writing
- Narrative writing
- Op-ed writing
- Sports writing
- Content creation
- Public speaking
- Relationship building
- Excellent communication
Websites
- https://drive.google.com/drive/folders/1Af0h4ad7Iuyv1FlyMX6HuAdVKvr37jf6?usp=sharing
- https://drive.google.com/drive/folders/1-3-hkx7WrOiiAywCUQ3iHwTXwi9ZR0gM?usp=sharing
- https://drive.google.com/drive/folders/1DzZSJCFVYYPS3IC3N7Fxc8-TgrBktvdA?usp=sharing
- https://drive.google.com/drive/folders/1EsOjVXt39Ci7WZJ8OMHz4XGTDQ60wGJs?usp=sharing
Timeline
Ramp Agent
Southwest Airlines
06.2022 - Current
Lumber Sales Associate
Home Depot
10.2020 - 03.2022
Stocker
Hensley Beverage
06.2020 - 06.2022
Team Member
MOD Pizza
05.2018 - 12.2021
Bachelor of Science - Creative Media And Film
Northern Arizona University
High School Diploma -
Red Mountain High School
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