Cora Turner
Queen Creek,AZ
Summary
Proactive and detail-oriented professional with experience at Macayo's Mexican Food, adept in dining room management and guest complaint resolution. Excelled in maintaining dining area readiness, enhancing guest satisfaction, and fostering cooperation between service and kitchen staff. Demonstrated strong interpersonal communication skills through volunteer work, contributing to successful event execution.
Overview
1
1
year of professional experience
Work History
Hostess
Macayos Mexican Food
11.2023 - 04.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took initial drink orders and relayed information to wait or bar staff.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Answered phone calls to take orders, give information and document reservations.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Volunteer
Roots 'n Boots Rodeo
03.2023 - 03.2023
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma -
Queen Creek High School
Queen Creek, AZ05-2025
Certification - Emergency Medical Technician
East Valley Institute of Technology
Mesa, AZ05-2025
Skills
- Dining area maintenance
- Guest complaint resolution
- Dining room management
- Seating coordination
- Table setting arrangements
- Food production
- Takeout order processing
- Detail-oriented
- Food safety
Timeline
Hostess
Macayos Mexican Food
11.2023 - 04.2024
Volunteer
Roots 'n Boots Rodeo
03.2023 - 03.2023
High School Diploma -
Queen Creek High School
Certification - Emergency Medical Technician
East Valley Institute of Technology
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