Corbon J. Jones
Phoenix
Summary
Overview
9
9
years of professional experience
Work History
Underwriting Representative
CopperPoint Insurance Companies
03.2024 - Current
- Work closely with underwriters to assess risks, review submissions, and ensure compliance with company policies
- Manage and maintain accurate documentation of underwriting decisions and processes
- Support policy issuance and endorsements, ensuring accuracy and efficiency
- Communicate with clients and internal teams to resolve inquiries and streamline processes
- Identify areas for workflow improvement to enhance team productivity
Senior Underwriter Representative
CopperPoint Insurance Companies
08.2023 - 03.2024
- Trained and mentored new hires, ensuring they had a strong grasp of processes and company standards
- Developed job aids and training materials to improve onboarding and workflow understanding
- Reviewed and approved business submissions, verifying legal documentation and class codes
- Assisted underwriters in risk assessments and policy reviews
- Contributed to workflow refinements that improved overall operational efficiency
Underwriting Intern
CopperPoint Insurance Companies
05.2023 - 08.2023
- Assisted in processing underwriting submissions and background checks for legal validation
- Accurately classified businesses using the appropriate codes
- Provided administrative support to underwriters to streamline operations
Loan Advisor
Bridgecrest
12.2019 - 05.2023
- Provided customer support and financial guidance to help clients manage their loans effectively
- Educated customers on cost-saving options and payment strategies
- Maintained accurate account records across multiple systems
- Participated in pilot teams focused on process innovation and efficiency improvements
- Thrived in a fast-paced, evolving work environment
Collector
Nationwide Credit, Inc.
09.2019 - 12.2019
- Negotiated payment plans that aligned with customers’ financial situations
- Kept detailed and accurate records of customer accounts
- Applied feedback to enhance negotiation and communication techniques
Kitchen Staff
Solterra Senior Living
05.2016 - 07.2019
- Trained and mentored new employees to ensure smooth kitchen operations
- Helped provide an excellent dining experience for residents in a fast-paced environment
- Supported cross-functional teams to enhance service and efficiency
Education
Bachelor of Applied Science - Health Sciences
Arizona State University
Tempe, AZ05.2026
High School Diploma -
Mountain Pointe High School
Phoenix, AZ01.2015
Skills
- Proficient in Microsoft Office Suite
- Comfortable working with multiple operating systems
- Strong verbal and written communication skills
- Team-oriented with a collaborative mindset
- Adaptable in fast-paced environments
- Skilled in conflict resolution and problem-solving
- Effective at prioritizing and managing multiple tasks
- Citrix
- ManageEngine
- Audit 1
- Guidewire Policy Center
- Guidewire Billing Center
Affiliations
CopperPoint Culture and Diversity Group, Member 01/01/25 - Present
- Help promote an inclusive and diverse workplace culture.
- Assist in planning events and initiatives that foster cultural awareness and employee engagement.
- Provide feedback and ideas to support diversity, equity, and inclusion efforts.
Timeline
Underwriting Representative
CopperPoint Insurance Companies
03.2024 - Current
Senior Underwriter Representative
CopperPoint Insurance Companies
08.2023 - 03.2024
Underwriting Intern
CopperPoint Insurance Companies
05.2023 - 08.2023
Loan Advisor
Bridgecrest
12.2019 - 05.2023
Collector
Nationwide Credit, Inc.
09.2019 - 12.2019
Kitchen Staff
Solterra Senior Living
05.2016 - 07.2019
Bachelor of Applied Science - Health Sciences
Arizona State University
High School Diploma -
Mountain Pointe High School
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