Corey Corcoran
Queen Creek
Summary
Dynamic operations leader with a proven track record at East Valley Nissan, excelling in process improvements that boosted productivity and enhanced customer relations. Skilled in project management and staff development, I foster team collaboration and implement strategic initiatives to drive business success and client satisfaction.
Overview
21
21
years of professional experience
Work History
Owner
State 48 Mobile Blasting
10.2023 - Current
- Developed business operations by researching market trends and identifying customer needs.
- Managed daily administrative tasks to ensure smooth business functioning.
- Assisted in creating marketing materials to enhance brand visibility and outreach.
- Implemented customer service protocols to improve client satisfaction and retention.
General Manager of Operations
East Valley Nissan
11.2016 - 10.2023
- Streamlined operational workflows to enhance efficiency across multiple departments.
- Implemented process improvements that reduced lead times and increased productivity.
- Oversaw daily operations, ensuring adherence to quality standards and safety regulations.
- Coordinated cross-functional teams to achieve alignment on operational goals and initiatives.
- Developed training programs for staff, enhancing skill sets and fostering team collaboration.
- Managed inventory systems, optimizing stock levels and reducing waste across operations.
- Facilitated communication between management and staff, promoting a culture of transparency and support.
Service Director
Centennial Hyundai
12.2004 - 11.2016
- Led service teams to enhance customer experience and operational efficiency.
- Developed and implemented strategic service initiatives to improve client satisfaction.
- Mentored staff on best practices, fostering professional growth and team collaboration.
- Analyzed service performance metrics to identify areas for process improvement.
Education
High School Diploma -
Basic High School
Henderson, NVSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Project estimating
- Staff management
Timeline
Owner
State 48 Mobile Blasting
10.2023 - Current
General Manager of Operations
East Valley Nissan
11.2016 - 10.2023
Service Director
Centennial Hyundai
12.2004 - 11.2016
High School Diploma -
Basic High School
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