Corey Corcoran
Queen Creek
Summary
Dynamic operations leader with a proven track record at East Valley Nissan, excelling in process improvements that boosted productivity and enhanced customer relations. Skilled in project management and staff development, I foster team collaboration and implement strategic initiatives to drive business success and client satisfaction.
Overview
21
21
years of professional experience
Work History
Owner
State 48 Mobile Blasting
Queen Creek, AZ
10.2023 - Current
- Developed business operations by researching market trends and identifying customer needs.
- Managed daily administrative tasks to ensure smooth business functioning.
- Assisted in creating marketing materials to enhance brand visibility and outreach.
- Implemented customer service protocols to improve client satisfaction and retention.
General Manager of Operations
East Valley Nissan
Mesa, AZ
11.2016 - 10.2023
- Streamlined operational workflows to enhance efficiency across multiple departments.
- Implemented process improvements that reduced lead times and increased productivity.
- Oversaw daily operations, ensuring adherence to quality standards and safety regulations.
- Coordinated cross-functional teams to achieve alignment on operational goals and initiatives.
- Developed training programs for staff, enhancing skill sets and fostering team collaboration.
- Managed inventory systems, optimizing stock levels and reducing waste across operations.
- Facilitated communication between management and staff, promoting a culture of transparency and support.
Service Director
Centennial Hyundai
Las Vegas, NV
12.2004 - 11.2016
- Led service teams to enhance customer experience and operational efficiency.
- Developed and implemented strategic service initiatives to improve client satisfaction.
- Mentored staff on best practices, fostering professional growth and team collaboration.
- Analyzed service performance metrics to identify areas for process improvement.
Education
High School Diploma -
Basic High School
Henderson, NVSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Project estimating
- Staff management
Timeline
Owner
State 48 Mobile Blasting
10.2023 - Current
General Manager of Operations
East Valley Nissan
11.2016 - 10.2023
Service Director
Centennial Hyundai
12.2004 - 11.2016
High School Diploma -
Basic High School