Courtney Reagan
Payson
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
12
12
years of professional experience
Work History
Dispatcher - Trainer
Payson Police Department
12.2018 - 05.2023
- Trained new personnel on proper protocols and procedures for dispatching emergency personnel
- Responded quickly and calmly to emergency situations, providing appropriate instructions for callers
- Utilized problem-solving skills to quickly and effectively resolve difficult situations
- Prioritized and managed multiple incoming emergency and non-emergency calls
- Gathered critical information from callers, identified callers’ needs, and provided appropriate assistance
- Monitored multiple radio channels to ensure proper communication between emergency personnel
Nanny
07.2014 - 05.2018
- Utilize child development education skills to help prepare children for school
- Organize and conduct age-appropriate recreational activities such as games, arts and crafts, sports, walks, and play dates
- Adept at assisting in children’s mental and physical development by teaching basic social and cognitive skills
- Proficient in engaging in household cleaning tasks, performing laundry, and running errands as needed
- Possess a comprehensive knowledge of early childhood education
- Provided childcare for four children aged 3 months to 4 years, including meal preparation, and bedtime routines
Preschool Teacher
Day Care
05.2016 - 06.2017
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Assisted and supervised 32 children through entire school day.
Office Assistant - Supervisor
Las Vegas Constables Office
06.2012 - 10.2015
- Scheduled and organized schedules on a personal calendar
- Courtney Reagan
- Assisted with the preparation of reports, presentations, and communications
- Opened, sorted, and distributed incoming correspondence, including faxes and emails
- Accurately scheduled meetings and travel for executives
- Handled heavy incoming mail and packages; ensured proper distribution
- Organized and managed office events, such as conferences, seminars, and workshops
- Oversaw front-office operations and provided impeccable customer service
- Handled confidential information in a professional manner
Daycare Worker
Golds Gym
02.2011 - 03.2012
- Encouraged good behaviors using positive reinforcement methods.
- Monitored entrances and exits to maintain safety and organized environments.
- Implemented daily routines and activities to stimulate and engage children.
- Encouraged children's emotional and social development.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Education
High School Diploma -
Cimarron Memorial High School
Las Vegas, NVAssociate of Applied Science - Criminal Justice
College of Southern Nevada
Las Vegas, NVCNA - Nursing
Eastern Arizona College
Payson, AZSkills
- Knowledge of Protocols
- Patience
- Communication
- Active Listening
- Professionalism
- Conflict Resolution
- Attention to Detail
- Decision-Making
- Emergency Response
- Problem-Solving
- Multi-tasking
- Time Management
- Stress Management
- Data Entry
- Staff Assistance
Timeline
Dispatcher - Trainer
Payson Police Department
12.2018 - 05.2023
Preschool Teacher
Day Care
05.2016 - 06.2017
Nanny
07.2014 - 05.2018
Office Assistant - Supervisor
Las Vegas Constables Office
06.2012 - 10.2015
Daycare Worker
Golds Gym
02.2011 - 03.2012
High School Diploma -
Cimarron Memorial High School
Associate of Applied Science - Criminal Justice
College of Southern Nevada
CNA - Nursing
Eastern Arizona College
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