Craig Triphahn
Payson
Summary
Results-driven manager with 20+ years in operational management. Expertise in problem-solving, team collaboration, and continuous improvement, aimed at achieving high-quality production and employee satisfaction.
Overview
28
28
years of professional experience
Work History
Manager/Operator
Sawmill Theatres
Payson, AZ
07.2004 - Current
- Led team meetings to discuss performance metrics and identify areas for improvement.
- Managed daily operations, ensuring that deadlines were met consistently without compromising quality.
- Elevated employee morale through attentive leadership, open communication channels, and fair recognition of individual achievements.
- Assisted in developing budgets for capital expenditures related to machinery upgrades or replacements, ensuring optimal investment decisions were made based on company goals.
- Implemented cost-saving measures by identifying unnecessary expenses and improving resource allocation.
- Made sure that products were produced on time and are of good quality.
Manager
Ponderosa Steakhouse
Payson, AZ
01.1998 - 08.2001
- Oversaw daily operations, ensuring efficient service delivery and adherence to quality standards.
- Managed staff training programs, enhancing team performance and customer satisfaction.
- Implemented inventory management practices, reducing waste and optimizing supply chain processes.
- Developed promotional strategies, increasing customer engagement and driving sales growth.
Education
Bachelor of Science - Biology
Northern Arizona University
Flagstaff, AZ04-1993
Skills
- Operational management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Efficient multitasking
- Effective communication
- Valid Driver's license
- Staff management
- Continuous improvement
- Issue resolution
Timeline
Manager/Operator
Sawmill Theatres
07.2004 - Current
Manager
Ponderosa Steakhouse
01.1998 - 08.2001
Bachelor of Science - Biology
Northern Arizona University