Sales Associate supporting customers with item selection, sizing, and register transactions in a busy retail setting. Builds a welcoming shopping experience by keeping the floor organized and working closely with teammates to keep service moving smoothly. Handles customer questions with clear communication and steady support. Participated in annual inventory audits to ensure minimal merchandise shrinkage. Completed floor sets of new merchandise received.
Work History
Sales Associate
3 Years 5 Months
Calvin Klein | 03.2023 - Current
Provided positive first impressions to welcome existing, new, and potential customers.
Helped customers locate products and checked the store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Analyzed sales data to identify trends, optimize inventory placement, and improve overall performance.
Trained new associates on sales techniques, product knowledge, and store policies to foster team development.
Prepared merchandise for the sales floor by pricing or tagging.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Barista
7 Months
Matador Coffee Roasting Company | 10.2025 - 05.2026
Delivered exceptional customer service in fast-paced coffee environment.
Operated espresso machines and brewing equipment to prepare specialty beverages.
Maintained cleanliness and organization of workstations and dining areas.
Assisted in inventory management, ensuring timely restocking of supplies.
Collaborated with team members to enhance workflow efficiency during peak hours.
Sales Associate
3 Months
Tilly's | 05.2025 - 08.2025
Provided exceptional customer service to enhance the shopping experience and drive sales.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges, and refunds in accordance with store policy.
Helped customers locate products and checked the store system for merchandise at other sites.
Trained new associates on sales techniques, product knowledge, and store policies to foster team development.
Collaborated with team members to maintain visual merchandising standards and product presentation.
Implemented promotional strategies to increase customer engagement and boost sales during peak seasons.
Education
No Degree - Nursing
Northern Arizona University | Flagstaff, AZ | 12-2028
Honors Dean's List [2025-2026]
3.75 GPA
Member of Chi Omega
Boulder Creek High School | Anthem, AZ | 08-2026
Took honors and advanced placement classes
In Interact Club from my freshman year to junior year; a community outreach and service club
President of Interact Club my junior year
In National Honor Society my senior year: 40 on-campus hours, 60 off-campus hours (100 total hours)