Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Awards
Generic

Cristal Salazar

Tonopah

Summary

Motivated and organized individual seeking a position to support team members and expand clientele using professional communication, excellent cooperation, and customer service skills.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Practice Supervisor

Abrazo Brain, Spine & Orthopedic Specialist, AZ
08.2024 - Current
  • Practice Supervisor is responsible for managing all administrative and operational functions associated with an assigned practice(s). This includes ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, patient relations, and patient flow.
  • Practice Supervisor is a working manager who is capable of performing all the clerical functions and fills in as needed.
  • The supervisor will adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of TPR, including adhering to HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
  • Responsibilities include optimizing staff performance in the office; scheduling staff and assigning work; training/coaching; and overseeing daily operations of the office including cash reconciliation, charge entry, and operational checks and balances. Works to enhance physician productivity and patient satisfaction, ensure maximized reimbursements, and ensure practice locations are in compliance with regulatory requirements, patient confidentiality standards, and payor regulations.
  • Resolves patient issues as needed

Back Office Coordinator

Honor Health, Bethany Home Medical Group, AZ
09.2020 - 07.2024
  • Assists with hiring, training, and supervising the back office staff and maintaining established state and federal standards.
  • Responsible for Precept coordination of Medical Assistants and front office training.
  • Coordinates students and externs.
  • Ensures the operation of the back office is within established guidelines, monitors for compliance.
  • Responsible for meeting established requirements of OSHA, ASDHS and other regulatory agencies to provide a safe environment.
  • Coordinates ACLS, BLS, CPR, PPD, EHS compliance for providers and staff.
  • Ensures the back office is fully staffed and supervises the daily operations of the back office.
  • Ensures all proficiency exams, quality controls, equipment checks and logs are done accurately and timely
  • Oversees front and back office staff support to providers, including:
  • Ability to assist in developing procedures to triage patients.
  • Obtaining patient vital signs as evidenced through documentation.
  • Obtaining patient and family medical history, social history and other information required by the provider for patient evaluation as evidenced through documentation and audit.
  • Recording of reason/purpose for office visit.
  • Provides cross coverage/support for Practice Manager, including:
  • Responds to security/alarm calls. Responsible for resetting the alarm.
  • Processes and submits practice payroll in Manager's absence.
  • Responsible for opening the safe in Manager's absence.
  • Assists Manager in maintaining building security/access
  • Responsible for Electronic Health Records:
  • Continually maintains Health Insurance Portability and Accountability Act (HIPAA) and other HH compliance requirements.
  • Enters medical information into the patient electronic medical record (EMR) system. Ensures all required information is keyed thoroughly and accurately.
  • Proactively takes ownership of issues and participates in the problem resolution process. Escalates issues to designee as necessary.
  • Brings errors and/or issues to the attention of designee
  • Navigates through multiple complex EMR screens and enters data
  • Assists providers with exams as needed.
  • Assists with minor surgeries, patient exams and other procedures as directed.
  • Provides assistance with obtaining urinalysis, phlebotomy, bandage changes, screening audiograms, EKG’s and any other physical examination as needed.
  • Must be well-versed in applying first aid to patients as needed, sterile techniques, proper handling of contaminated body fluids and use of proper body mechanics.
  • Administers vaccines and/or other required injections.
  • Maintains inventory levels of medical supplies.
  • Provides assistance to Pharmaceutical Reps in collecting, stocking and documenting samples.
  • Assures that all outdated drugs and supplies are removed and disposed of properly in a timely manner and consistent with applicable regulations.
  • Monitors departmental expenditures to ensure compliance with budgetary parameters.
  • Performs other duties as assigned.

Certified/Registered Medical Assistant/Lead Medical Office Assistant

Honor Health, Bethany Home Medical Group, AZ
11.2018 - 09.2020
  • Serves as a teacher, trainer, and mentor for new staff. Orients staff in front office processes, use of office software/information systems and laboratory processes. Trains and orients Medical Office Assistants in back office procedures and duties
  • Monitors front and back office to assure standardization and adherence to processes and procedures. Manages MA work schedules, performs regular evaluation of supply usage and costs. Notifies management when significant cost savings methods are identified. Responsible for the oversight of expired medication logs and supply ordering.
  • Works as a Medical Office Assistant; Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint, takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures. Performs a variety of front office duties as needed, including, but not limited to: reception, telephone, data entry, chart maintenance, insurance forms, scheduling and lab quality control.
  • EPIC Super user
  • Innovation Care Partners Quality and Initiatives Reporting
  • Family medicine
  • GYN
  • Scheduling
  • Patient communication & charting
  • Vitals
  • Immunizations
  • EKG’s
  • Ear lavages
  • POCT testing
  • Surgical procedure tray set up and assisting
  • Medication prior authorization

Certified/Registered Medical Assistant

Honor Health, Pulmonary/ North Phoenix Medical Group, AZ
09.2017 - 11.2018
  • Pulmonary Medicine
  • Pulmonary Function Test
  • Administration of biologic therapy; Nacala, Xolair, & Fasenera

Certified/Registered Medical Assistant

Honor Health, Float Pool, Scottsdale AZ
05.2017 - 09.2017
  • Float Pool
  • Family Practice
  • Internal Medicine

Certified Medical Assistant

Banner University Medical Center
08.2016 - 05.2017
  • Outpatient Wound Care Clinic
  • Hands on wound care, dressing changes, multi-layer profore wraps
  • Compression stockings, wound vacs and staple removals
  • Podiatry, General Surgery, Plastic Surgery, and Vascular clinic

Triage Medical Assistant

Pediatric Associates PC
09.2011 - 08.2016
  • Triage and Screen incoming calls, scheduling, stat referrals and authorizations
  • Health Insurance, CLIA, Synagis orders, medical assistant monthly scheduling
  • Order private stock vaccines, front office, and medical records.

Medical Assistant

Maricopa Integrated Health System
09.2010 - 09.2011
  • Adolescent, Allergy and Circumcision Clinic
  • General Pediatric Clinic
  • Speciality Clinic-Cardiology, Pulmonology, Endocrinology, and Hematology Clinic
  • EKG’s, Immunizations, Allergy skin testing, and pulmonary function test

Medical Assistant

Pediatric Associates PC
08.2009 - 09.2010
  • Pediatric Medical Assistant
  • Vitals, Immunizations, Urine Cultures, Urine, , Strep and Flu Test, Autoclaving
  • Blood draws, Hearing Test, Ear Lavages, Suture and Staple Removal

Medical Assistant

Blue Horizon Clinic
12.2008 - 06.2009
  • Front Office, Scheduling
  • Back office
  • Preparing control medication prescriptions

Medical Assistant

Mountain Park Health Center
01.2008 - 10.2008
  • Pediatric Clinic
  • Vitals
  • Immunizations
  • Helped OB/GYN and Family Medicine

Medical Assistant

Mountain Park Health Center
10.2007 - 12.2007
  • Completed Externship
  • Family Practice, OB/GYN and Pediatrics

Education

Medical Assistant Diploma -

Apollo College
Phoenix, AZ

Diploma - undefined

South Pointe High
Phoenix, AZ

Skills

  • Training and mentoring
  • Patient care coordination
  • Ethical practice
  • Staff development

Accomplishments

  • Achieved employee of the month through effectively helping with the practice.

Certification

Certified/ Registered Medical Assistant- American Medical Technologist - 9/2016

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Practice Supervisor

Abrazo Brain, Spine & Orthopedic Specialist, AZ
08.2024 - Current

Back Office Coordinator

Honor Health, Bethany Home Medical Group, AZ
09.2020 - 07.2024

Certified/Registered Medical Assistant/Lead Medical Office Assistant

Honor Health, Bethany Home Medical Group, AZ
11.2018 - 09.2020

Certified/Registered Medical Assistant

Honor Health, Pulmonary/ North Phoenix Medical Group, AZ
09.2017 - 11.2018

Certified/Registered Medical Assistant

Honor Health, Float Pool, Scottsdale AZ
05.2017 - 09.2017

Certified Medical Assistant

Banner University Medical Center
08.2016 - 05.2017

Triage Medical Assistant

Pediatric Associates PC
09.2011 - 08.2016

Medical Assistant

Maricopa Integrated Health System
09.2010 - 09.2011

Medical Assistant

Pediatric Associates PC
08.2009 - 09.2010

Medical Assistant

Blue Horizon Clinic
12.2008 - 06.2009

Medical Assistant

Mountain Park Health Center
01.2008 - 10.2008

Medical Assistant

Mountain Park Health Center
10.2007 - 12.2007

Diploma - undefined

South Pointe High

Medical Assistant Diploma -

Apollo College

Awards

AMT Certified Member Registered Medical Assistant-2016 Phoenix, AZ, Mist Ultrasound Healing Therapy Mist Therapy System Training- 2017 Phoenix, AZ, BLS for Healthcare Providers American Safety & Health Institute-2016 Phoenix, AZ, Mountain Park Health Center Employee of the Month-2008 Phoenix, AZ, Apollo College Student Scholarship-2007 Phoenix, AZ

Similar Profiles

  • Laura Phoel

    Laura PhoelLaura Phoel

    Authorization Coordinator, Surgery Coordinator / Front Desk Check In and Check Out at Abrazo Medical Group / Abrazo Brain & Spine, Cancer Surgery SpecialistsAuthorization Coordinator, Surgery Coordinator / Front Desk Check In and Check Out at Abrazo Medical Group / Abrazo Brain & Spine, Cancer Surgery Specialists

  • Patricia Dalton

    Patricia DaltonPatricia Dalton

    Medical Assistant at East Tennessee Spine and Orthopedic SpecialistMedical Assistant at East Tennessee Spine and Orthopedic Specialist

  • Sarah Butler

    Sarah ButlerSarah Butler

    Radiologic Technologist at Virginia Orthopedic and Spine SpecialistRadiologic Technologist at Virginia Orthopedic and Spine Specialist

  • Michael McAtee

    Michael McAteeMichael McAtee

    IT Field Support Technician at APSIT Field Support Technician at APS

  • Michael Prunty

    Michael PruntyMichael Prunty

    Director of Operations at Jacor ConstructionDirector of Operations at Jacor Construction

CREATE PROFILE
Cristal Salazar