Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cristian Arroyo

Cristian Arroyo

Tolleson

Summary

Dedicated customer service representative with strong conflict resolution and communication skills. Proven ability to enhance service quality and maintain professionalism in stressful situations. Looking to get into hospitality or computer science career fields.

Overview

1
1
year of professional experience
2
2
Certifications

Work History

Customer Service Representative

Couche-Tard
Tolleson
01.2026 - Current
  • Collaborated with team members to improve service quality, resulting in higher customer satisfaction.
  • Provided insights to management on customer preferences and trends, informing service adjustments.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Handled cash transactions and balanced register at shift end, ensuring accuracy and accountability.

Loss Prevention Representative

Burlington
Avondale
11.2024 - 03.2026
  • Monitored store premises to identify and deter theft activities.
  • Reported security breaches and unusual activity to management promptly.
  • Collaborated with team members to enforce loss prevention policies.
  • Engaged with customers to promote a safe shopping environment.

Education

High School Diploma -

Tolleson Union High School
Tolleson, AZ
05-2023

Skills

  • Customer service and support
  • Effective communication
  • Conflict resolution
  • Active listening
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Calm demeanor
  • Safety awareness

Certification

Driver's License

Timeline

Customer Service Representative

Couche-Tard
01.2026 - Current

Loss Prevention Representative

Burlington
11.2024 - 03.2026

High School Diploma -

Tolleson Union High School
Cristian Arroyo