Summary
Overview
Work History
Education
Skills
Timeline
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Cristian Flores

Glendale

Summary

Pursuing a career as a Cashier/Receptionist/Customer Service Representative, benefiting from over five years of related experience as a cashier, seven years' experience as a receptionist, and eleven years of customer service experience. Would like to work with a company where we both can be successful

Overview

17
17
years of professional experience

Work History

Receptionist

B&F Contracting
03.2022 - 07.2025
  • Responsible for answering a multi-line switchboard with professionalism and patience.
  • Transferred calls, paged employees and took accurate detailed messages from the voice mail system.
  • Directed and accompanied visitors and business representatives to their designated area.
  • Make sure the lobby and breakroom area are clean.
  • I was in charge of ordering office and kitchen supplies.
  • I made sure all mail was given to the correct department, and checks were logged in the logbook.

Cashier/Keyholder

Bel Furniture
04.2021 - 01.2022
  • Responsible for opening and closing the store.
  • Responsible for answering a multi-line switchboard with professionalism and patience.
  • Transferred calls, paged employees.
  • Directed and accompanied visitors and business representatives to their designated areas.
  • Replenished cash in registers on a regular basis and totaled cash balance.
  • Operated the cash register.
  • Processed a high volume of transactions in cash, checks and credit card sales, and financing sales.
  • Set up dates to deliver and pick up furniture.
  • Balanced cash drawer at end of shift.

Customer Service Representative

Maximus
09.2017 - 03.2021
  • Answered a high volume of telephone calls from customers regarding a health plan.
  • Maintained contact and followed up on problems that required special handling.
  • Researched and responded to customer inquiries and explained their health plans and claims.
  • Assisted customers in the selection of their health plan.
  • I helped customers with their medical claims.

Customer Service Representative

Value Village
05.2012 - 03.2013
  • Asked for donations of clothing, appliances, or furniture.
  • Schedule an appointment

Cashier/Receptionist

Restaurant Depot
04.2008 - 11.2010
  • Responsible for answering a multi-line switchboard with professionalism and patience.
  • Transferred calls, paged employees and took accurate detailed messages for voice mail system.
  • Directed and accompanied visitors and business representatives to their designated areas.
  • Replenished cash in registers on a regular basis and totaled out cash balance.
  • Operated the cash register.
  • Processed a high volume of transactions in cash, checks, and credit card sales.
  • Balanced cash drawer at end of shift

Education

High School Diploma -

Summit High School
Phoenix, AZ
03.2008

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Receptionist

B&F Contracting
03.2022 - 07.2025

Cashier/Keyholder

Bel Furniture
04.2021 - 01.2022

Customer Service Representative

Maximus
09.2017 - 03.2021

Customer Service Representative

Value Village
05.2012 - 03.2013

Cashier/Receptionist

Restaurant Depot
04.2008 - 11.2010

High School Diploma -

Summit High School

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Cristian Flores