Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristian Skeete

Sierra Vista

Summary

Dynamic professional with a proven track record at Walmart and Mountain View Gardens, excelling in customer satisfaction and relationship building. Leveraged excellent customer service and safety awareness to enhance shopping experiences, achieving notable customer loyalty. Skilled in team collaboration and equipment maintenance, consistently prioritized customer needs, driving performance improvement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Walmart Deli/Bakery Sales Associate

Walmart
06.2024 - Current
  • Maintained safe food handling standards at all times.
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
  • Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
  • Assisted in the preparation of customer orders by packaging items carefully and securely, maintaining product integrity throughout the purchasing process.
  • Enhanced customer satisfaction through prompt and efficient service at the bakery counter.
  • Developed strong relationships with regular customers by remembering their preferences and making tailored suggestions during future visits.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.

Housekeeper/Server

Mountain View Gardens
06.2023 - 12.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.

Server

Mountain View Gardens
05.2022 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

Buena High School
Sierra Vista, AZ
05-2023

Skills

  • Excellent customer service
  • Patience and empathy
  • Safety awareness
  • Customer relations
  • Equipment maintenance
  • Customer service
  • Friendly and outgoing
  • Punctual and reliable
  • Customer satisfaction
  • Team collaboration
  • Relationship building
  • Phone etiquette
  • Work prioritization
  • Customer inquiries
  • Customer needs assessment
  • Performance improvement

Certification

  • CPR/AED Certification

Timeline

Walmart Deli/Bakery Sales Associate

Walmart
06.2024 - Current

Housekeeper/Server

Mountain View Gardens
06.2023 - 12.2023

Server

Mountain View Gardens
05.2022 - 12.2022

High School Diploma -

Buena High School

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Cristian Skeete