Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristy Blandino

Peoria

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2026
2026
years of professional experience

Work History

Medical Claims Representative

AllSource Medical Management
Glendale
02.2024 - 03.2025
  • Processed medical claims efficiently, ensuring accurate billing and prompt reimbursements.
  • Managed patient collections, optimizing revenue recovery processes.
  • Resolved billing discrepancies and inquiries through effective communication with insurance companies.
  • Delivered exceptional customer service through clear communication with patients.

Self Employed

Amazon online Business
Peoria
2001 - 2022
  • Owned and operated online merchandise sales platform to drive revenue growth.
  • Managed customer service inquiries to enhance user experience and satisfaction.
  • Oversaw accounts receivable processes to ensure timely payments and cash flow management.

Personal Client Account Representative

Wells Fargo Bank
Phoenix
06.1988 - 10.2001
  • Executed product sales strategies, increasing revenue generation.
  • Resolved customer account inquiries efficiently, improving service quality.
  • Provided exceptional customer service in call center environment.
  • Addressed and resolved customer issues promptly, boosting customer satisfaction.

Education

GED -

Independence High School
Glendale, AZ

Skills

  • Confidentiality
  • Claims processing
  • Healthcare billing
  • Thorough claims reviews
  • Accounts receivable
  • Revenue recovery
  • HIPAA compliance awareness
  • Confidentiality
  • Customer relationship management
  • Customer service
  • Problem resolution
  • Critical Decision-making
  • Telephone etiquette
  • Medical Terminology Familiarity
  • Medical Terminology Familiarity

Timeline

Medical Claims Representative

AllSource Medical Management
02.2024 - 03.2025

Personal Client Account Representative

Wells Fargo Bank
06.1988 - 10.2001

Self Employed

Amazon online Business
2001 - 2022

GED -

Independence High School
Cristy Blandino