Crystal Apodaca
Flagstaff
Summary
Analytical professional proficient in information gathering , report preparation and data compilation capabilities. In-depth knowledge of insurance coverage forms, procedures, and policies. Accommodating and logical individual skillful in creating customized requests for each client.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Prior Authorization Specialist
North Country HealthCare
Flagstaff, AZ
05.2025 - Current
- Review patient charts to verify medical needs and compliance for insurance compliance.
- Prepare and submit PA requests through fax, phone or electronic portals.
- Work alongside physicians, pharmacists and insurance companies to facilitate approvals.
- Regulating compliance to ensure all processes follow HIPAA guidelines.
Manufacturing Operator
W.L. Gore & Associates
Flagstaff, AZ
01.2022 - Current
- Follow standard operating procedures to assemble quality medical devices
- Navigate through computer programs to ensure proper materials and traceability
- Set up and operate production equipment
- Routinely meet daily quota to reach monthly bill plan
Certified Pharmacy Technician 3 - Full time
North Country HealthCare
Flagstaff, AZ
11.2012 - 10.2022
- Checked out prescriptions to patients at pharmacy register and curbside pickup
- Reconciled daily stock order and distributed clinic stock to internal departments and orders to various NCHC clinics throughout Arizona
- Supported pharmacists by inputting, counting, and labeling prescriptions
- Resolved prescription issues such as insurance billing problems and/or clarifications
- Participated in staff selection process by assisting with interviewing potential pharmacy residents and employee candidates
Education
Associates Degree - Pharmacy Technician
CollegeAmerica
Flagstaff, AZ01-2012
High School Degree - undefined
Coconino High School
Flagstaff, AZ01-1998
Skills
- Critical Thinking
- Processes and applies new skills quickly
- Time Management
- Quality Assurance
- Strong Communication Skills
- Embraces teamwork and openly shares ideas
Certification
- Certified Pharmacy Technician, Arizona State Board of Pharmacy - Exp. 10/2027
Timeline
Prior Authorization Specialist
North Country HealthCare
05.2025 - Current
Manufacturing Operator
W.L. Gore & Associates
01.2022 - Current
Certified Pharmacy Technician 3 - Full time
North Country HealthCare
11.2012 - 10.2022
High School Degree - undefined
Coconino High School
Associates Degree - Pharmacy Technician
CollegeAmerica