Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Crystal Ortiz

Goodyear

Summary

Compassionate and dedicated professional with experience at Milestone Homes, skilled in patient care and behavioral management. Proven ability to enhance client independence through tailored support and engaging activities. Recognized for reliability and effective communication, fostering a collaborative environment that promotes well-being and positive outcomes. CPR certified and committed to safety and emotional support.

Overview

10
10
years of professional experience

Work History

Direct Care Worker

Milestone Homes
08.2019 - Current
  • Provided compassionate support to individuals with disabilities, enhancing daily living skills and promoting independence.
  • Implemented individualized care plans, ensuring compliance with health and safety regulations for optimal client well-being.
  • Trained new staff on best practices in direct care, fostering a collaborative and knowledgeable team environment.
  • Monitored client progress and reported changes to healthcare professionals, facilitating timely adjustments to care strategies.
  • Assisted clients with personal hygiene routines, maintaining dignity and respect while promoting self-sufficiency.
  • Developed engaging recreational activities tailored to client interests, improving socialization and overall quality of life.
  • Collaborated with multidisciplinary teams to ensure comprehensive care delivery, addressing physical and emotional needs effectively.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.

Teacher Assistant

Delta T Group
08.2015 - 03.2023
  • Assisted educators in implementing lesson plans and instructional activities.
  • Supported students' learning by providing individualized attention and guidance.
  • Collaborated with teaching staff to develop effective classroom management strategies.
  • Monitored student progress, ensuring adherence to academic goals and objectives.
  • Mentored new staff members on classroom procedures and best practices for student engagement.
  • Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.

Education

Pennfoster Online High School
Scranton, PA

Skills

  • Patient care
  • Medication administration
  • Reliability and punctuality
  • Meal preparation
  • Personal hygiene assistance
  • CPR certified
  • Emotional support
  • First aid and safety
  • Behavioral management
  • Client documentation
  • Behavior redirection
  • Time management
  • Recreational activities
  • Safety monitoring
  • Verbal and written communication
  • Behavioral support
  • Positive reinforcement
  • Household cleaning
  • Meal planning and preparation
  • Caring companionship
  • Light housekeeping
  • Cooking meals

Timeline

Direct Care Worker

Milestone Homes
08.2019 - Current

Teacher Assistant

Delta T Group
08.2015 - 03.2023

Pennfoster Online High School
Crystal Crystal Ortiz