Crystal Faught
Glendale
Summary
Dedicated Security Officer with extensive experience at Allied Universal Security Services, skilled in emergency response and incident reporting. Proven ability to enhance safety through vigilant monitoring and superior customer service, effectively reducing security breaches. Detail-oriented and committed to maintaining a secure environment for personnel and visitors alike.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
15
15
years of professional experience
Work History
Security Officer
Marksman Security
2400 N Central Ave Suite 300, Phoenix, AZ 85004
06.2021 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Assisted in responding to emergencies and incidents per established protocols.
- Conducted regular patrols to identify potential security risks and hazards.
- Reported suspicious activities or breaches to appropriate authorities promptly.
- Collaborated with team members to enhance overall security effectiveness.
- Maintained accurate logs of daily activities, incidents, and observations.
Security Officer
Wiser Security
77 E Thomas Rd #215, Phoenix, AZ 85012
05.2020 - 06.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Supported access control measures by verifying identification of visitors and staff.
- Participated in training sessions to improve knowledge of safety procedures.
- Collaborated with team members to enhance overall security effectiveness.
- Maintained accurate logs of daily activities, incidents, and observations.
Security Officer
Allied Universal Security Services
12100 E Iliff Ave Suite 350
08.2017 - 02.2020
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Security Officer
Colorado Security Services
2400 Industrial Ln Ste 2050, Broomfield, CO, Unite
12.2010 - 02.2013
- Monitored premises to ensure safety and security of all personnel and property.
- Responded promptly to alarms and emergencies, executing established protocols for incident management.
- Conducted regular patrols, identifying potential security risks and implementing preventive measures.
- Collaborated with law enforcement during investigations, providing detailed reports and evidence as needed.
- Trained new security personnel on procedures, fostering a culture of safety and compliance within the team.
- Developed and maintained effective communication channels with staff to enhance operational efficiency during shifts.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
High School Diploma -
Nederland Jr Sr High
Nederland, CO 8046605-1987
Bachelor of Science - Bachelor of Science Healthcare Administration
College America
Denver, CO01-2008
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Emergency response
- CCTV monitoring
Timeline
Security Officer
Marksman Security
06.2021 - Current
Security Officer
Wiser Security
05.2020 - 06.2021
Security Officer
Allied Universal Security Services
08.2017 - 02.2020
Security Officer
Colorado Security Services
12.2010 - 02.2013
High School Diploma -
Nederland Jr Sr High
Bachelor of Science - Bachelor of Science Healthcare Administration
College America