Crystal Hernandez
Chandler
Summary
Accomplished leader with a proven track record, adept at fostering safe, engaging environments for children and staff. Expert in regulatory compliance and program development, with strong organizational and communication skills. Demonstrates exceptional problem-solving abilities and leadership, enhancing program effectiveness and team performance. Experienced with curriculum planning and development, ensuring alignment with educational standards. Utilizes effective teaching strategies to enhance student learning outcomes. Knowledge of project management and team leadership in educational setting.
Overview
14
14
years of professional experience
Work History
Site Lead
Chandler Unified School District
01.2022 - Current
- Maintained a secure environment by supervising children.
- Managed daily cleaning protocols to ensure all rooms were properly cleaned by day's end.
- Performed office tasks, including filing, copying, phone calls, and email communication.
- Responded to parent inquiries regarding program details and activities.
- Designed and implemented monthly curriculum and activity schedules tailored to participants' needs.
AssistantDirector
Sunrise Preschools
01.2021 - 02.2022
- Supervising and managing staff members, including training, development, and performance evaluations.
- Ensuring compliance with regulations set forth by the Arizona Department of Health Services, and the Arizona Department of Economic Security for program operation.
- Developing and implementing policies and procedures to enhance program effectiveness and efficiency.
- Collaborating with other departments to promote program integration and alignment with organizational goals.
- Resolving parent and family inquiries, concerns, and feedback in a timely and professional manner.
- Maintaining accurate program records and documentation.
- Participating in strategic planning initiatives to drive program growth and expansion.
- Performing other duties as assigned.
Group Leader
Kids Express Child Care
02.2011 - 05.2019
- Respond to all internal and external customers, as it relates to the position, in a prompt, efficient, friendly, and patient manner.
- Function effectively as a team member.
- Be responsible, reliable, and punctual.
- Be flexible and adaptable to change.
- Positively accept direction.
- Establish and maintain courteous, cooperative working relationships with students, staff, and parents.
- Direct constructive criticism should be directed toward improving the district.
- Exercise positive problem-solving behavior and conflict-resolution skills.
- Adhere to the dress code appropriate to the site and job.
- Share sensitive student and staff information on a need-to-know basis.
- Be a positive role model for students.
- Work with a large cross-section of people in a professional and nonjudgmental manner.
Education
High School Diploma - General
Hamilton High School
Chandler 05.2012
Skills
- Strong teamwork
- Calm and adaptable in high-pressure situations
- Leadership experience
- Strong problem-solving skills
- Mentoring and coaching
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Excellent communication
- Active listening
- Decision-making
Timeline
Site Lead
Chandler Unified School District
01.2022 - Current
AssistantDirector
Sunrise Preschools
01.2021 - 02.2022
Group Leader
Kids Express Child Care
02.2011 - 05.2019
High School Diploma - General
Hamilton High School
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