Crystal Ramon
Sells
Summary
Dynamic professional with experience as a Parent Liaison at Baboquivari Unified School District, excelling in relationship building and communication. Proven ability to enhance student attendance through effective workshops and home visits. Skilled in CPR and patient care, demonstrating compassion and teamwork in diverse environments. Committed to fostering positive school and community engagement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Parent Liaison
Baboquivari Unified School District
10.2017 - Current
- Worked with parents to help improve students attendance.
- Developed strong relationships with parents through consistent communication and active listening, promoting a positive school environment.
- Helped coordinate workshops for our students & parents.
- Conducted home visits to schedule teacher conferences/meetings, issue attendance contracts, and deliver food boxes/hygiene for students.
- Assisted attendance office with attendance issues.
- Offered parents information on trainings & workshops held by The Sun Rise House.
- Transported parents/guardians for parent teacher conferences.
- Transported students to and from school.
Office Specialist
Tohono O'odham Nation Education Assistance Program
08.2017 - 09.2017
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
- Ensured timely delivery of mail correspondence both internally and externally through efficient sorting methods.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Receptionist
Tohono O'odham Nation Special Services Program
03.2012 - 08.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Certificate - Patient Care Technician/Certified Nurse Assistant
Tucson College
Tucson, AZ11-2012
High School Diploma -
Baboquivari High School
Topawa, AZ05-2008
Skills
- AHA Basic Life Support certified
- HIPAA compliance
- Reliable team player
- Collecting vital signs
- Compassionate
- Patient-focused care
- Maintaining privacy
- Blood glucose testing
- Documentation coordination
- Parent outreach
- Effective communication
- Teamwork and collaboration
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Parent Liaison
Baboquivari Unified School District
10.2017 - Current
Office Specialist
Tohono O'odham Nation Education Assistance Program
08.2017 - 09.2017
Receptionist
Tohono O'odham Nation Special Services Program
03.2012 - 08.2016
Certificate - Patient Care Technician/Certified Nurse Assistant
Tucson College
High School Diploma -
Baboquivari High School
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