Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Walters

Buckeye

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
15
years of professional experience

Work History

Stay at Home Mom

Home
05.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Courier

Federal Express
03.2012 - 05.2021
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed company policies and procedures during shift.
  • Drove safely at all times to avoid accidents and harm.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
  • Verified package information to check for accuracy and completeness.
  • Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
  • Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
  • Contributed to team success by actively participating in meetings about improving operational procedures.
  • Managed inventory at distribution centers, contributing to organized operations and smooth workflows.
  • Developed strong relationships with clients, leading to increased loyalty and repeat business.
  • Contributed to positive work environment, showing respect and cooperation with colleagues.
  • Delivered wide range of items, from documents to large parcels, showcasing versatility.
  • Enhanced customer satisfaction by delivering packages promptly and accurately.
  • Adapted quickly to new delivery technologies and software, enhancing efficiency.
  • Leveraged local knowledge to navigate efficiently, even in challenging weather conditions.
  • Ensured compliance with transportation regulations, maintaining clean driving record.
  • Handled sensitive packages with care, ensuring they arrived in perfect condition.
  • Addressed customer feedback constructively, resolving issues promptly.
  • Provided exceptional service to customers, addressing concerns and ensuring satisfaction.
  • Supported team members during peak times, demonstrating strong teamwork and flexibility.
  • Ensured vehicle safety and reliability, performing regular maintenance checks.
  • Improved company reputation with consistent, reliable deliveries.
  • Maintained high level of service for emergency deliveries, ensuring critical packages reached their destinations on time.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatch and customers for accurate delivery information.
  • Obtained signatures for delivery documents and packages.
  • Managed delivery route for optimal use of time and fuel.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Escalated issues to supervisor for immediate remediation.

Waitress

Carrows
01.2011 - 04.2013
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Medical Assistant

Arizona College
Glendale, AZ
08-2015

High School Diploma -

Independence High School
Glendale, AZ
01-2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Critical thinking
  • Decision-making
  • Multitasking Abilities

Timeline

Stay at Home Mom

Home
05.2021 - Current

Courier

Federal Express
03.2012 - 05.2021

Waitress

Carrows
01.2011 - 04.2013

Medical Assistant

Arizona College

High School Diploma -

Independence High School

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Crystal Walters