Department Scheduling Manager
Resource Flooring Consultants
Phoenix
06.1997 - 03.2003
- Coordinated scheduling for a team of over 40 employees, ensuring optimal coverage and efficiency.
- Collaborated with outside vendors and served as central point of contact.
- Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
- Assisted with the recruitment process by conducting interviews and making hiring decisions.
- Performed clerical and payroll duties.
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
- On-site inspections for upcoming and completed work.
- Interfaced with Sales Reps to resolve customer inquiries and shipped material delays.