Curtis Hoegner
Phoenix
Summary
Creative, team oriented individual, who enjoys learning new programs and processes. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience including sales and marketing, customer service, retail and hotel, account management, auditing.
Overview
23
23
years of professional experience
2002
2002
years of post-secondary education
Work History
General Warehouse Laborer
Factor
Goodyear
02.2026 - Current
- Load and unload shipments following safety protocols and guidelines.
- Maintained inventory accuracy through regular stock checks and documentation.
- Collaborated with team members to ensure timely order fulfillment processes.
- Assisted in training new staff on warehouse procedures and equipment use.
Dishwasher
The Cheese Cake Factory
Peoria
04.2025 - 02.2026
- Operated dishwashing machine to maintain cleanliness and efficiency.
- Sorted and prepped dishes for washing to streamline workflow.
- Maintained organization of dish area to ensure quick access to utensils.
- Followed safety protocols to ensure a safe working environment.
- Collaborated with team members to manage busy service periods effectively
- Ensured that workstations were kept neat and tidy throughout the shift.
Business and Marketing Coach for Commercial Sales
Web Media L.L.C
01.2012 - 02.2014
- Lead re-loading and distribution.
- New contracts sales and maintenance for existing accounts.
- Additional responsibilities included customer service, special projects, Interviewing, and training.
Business and Marketing Coach for Commercial Sales
Higher Impact
06.2011 - 01.2012
- Lead generation and distribution.
- Interviewed and trained new employees.
- Additional responsibilities included new contracts, customer service, and special projects.
Front End Sales and Coaching
World Marketing Systems
12.2006 - 06.2011
- Lead generation and global Commercial sales.
Night Auditor and Front Desk Attendant
SpringHill Suites-Marriot
Phoenix
01.2003 - 12.2006
- Balanced nightly financial reports for hotel operations.
- Managed guest check-ins and check-outs efficiently.
- Provided exceptional customer service to all guests.
- Assisted in resolving guest inquiries and complaints promptly.
- Conducted audits on cash drawers and credit card transactions.
- Coordinated communication between front desk and management teams.
- Utilized hotel management software for daily operational tasks.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
Education
GED
Glendale , AzSkills
- Teamwork
- Cross-Culture and Diversity
- Observational/Learning Skills
- Persuasive Communication
- Opening/Closing Sales Procedures
- Positive and Motivated
- Customer oriented
- Flexibility
- Attention to detail
- Effective communication
- Problem solving
- Quality control
- Employee training
Accomplishments
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Consistently generated additional revenue through skilled sales techniques.
Career Overview
Creative, team oriented individual, who enjoys learning new programs and processes. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience including sales and marketing, customer service, retail and hotel, account management, auditing, food preparation-cook, laborer, and landscaping.
Timeline
General Warehouse Laborer
Factor
02.2026 - Current
Dishwasher
The Cheese Cake Factory
04.2025 - 02.2026
Business and Marketing Coach for Commercial Sales
Web Media L.L.C
01.2012 - 02.2014
Business and Marketing Coach for Commercial Sales
Higher Impact
06.2011 - 01.2012
Front End Sales and Coaching
World Marketing Systems
12.2006 - 06.2011
Night Auditor and Front Desk Attendant
SpringHill Suites-Marriot
01.2003 - 12.2006
GED