Software Engineer
- Developed software for the E2000 and E3200 Epitaxial (EPI) single chamber tools and Eagle-i Intrepid multi chamber tools.
- Tested SECS/GEM functionality of the tools to ensure it met the Semi Standards for 200mm and 300mm equipment.
Software Support Engineer
- Analyzed logs from the EPI and Atomic Layer Deposition (ALD) tools to determine the root cause of the software issue.
- Tried to recreate the issue on simulators or real tools if the issue could not be recreated on a simulator.
- Provide work around if available.
- Once Root cause was determined provide detailed report to the software development team.
- Travel to customer sites to troubleshoot issue in real time.
Manager QA and Support
- Managed the QA and Support teams for the EPI, Eagle-i Intrepid, ALD, and Synergis tools.
Software Manager
- Managed a team of developers for the XP4+ Symphony multi chamber tool.
- Worked with other groups to determine what new features and bug fixes would be in the next software release.
- Made sure the scope of the next release was realistic for the given timeline.
Section Manager Software Support
- Managed a team of software support engineers here in Phoenix and in Taiwan.
- Prioritized bugs reported by the field.
- Worked to determine the root cause on high priority tickets was found in five business days and two weeks for other tickets.