Cynthia De Los Santos

• Manage and maintain construction project data in the Field Operations Management System (FOMS), covering work orders, schedules, and resource information.
• Create job packets for coordinators.
• Track Southwest Gas warehouse inventory to have an accurate count on supplies for upcoming job projects.
• Verify data accuracy across project records.
• Assisted with developing data entry processes.
• Created spreadsheets for more efficient recordkeeping.
• Scanned documents and saved in database to keep records of essential organizational information.
• Scanned, labeled, and archived documents following established filing procedures.

• Greeted and welcomed visitors at front desk, directing them to appropriate department.

• Answered multi-line phone system, routing calls, & delivering messages to staff.

• Received & sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

• Processed high volume invoices by stamping, coding, and turning them in to the AP department.

• Reviewed invoice exceptions and coordinated with vendors to correct pricing and documentation issues.
• Tracked office supplies and coordinated replenishment to maintain smooth workflow.

• Reviewed documentation for completeness, accuracy, and HIPAA compliance before release.
• Processed medical record requests, verifying authorization details and routing files to appropriate destinations.
• Resolved request discrepancies by researching missing information and coordinating with internal teams.
• Indexed patient records into electronic systems with consistent classification and naming standards.