Cynthia Estrella
Prescott
Summary
Experienced nursing professional with proven teaching expertise and devotion. Proficient in case managing and educating high-risk populations. Experienced Registered Nurse with advanced formal training in nurse education. Well versed in education program, curricula and lesson plan development. Focused on producing positive student outcome results when simultaneously providing high-quality care to patients.
Overview
15
15
years of professional experience
Work History
Director of Clinical Services
Compassus Hospice
08.2023 - Current
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and best practices adoption.
- Increased staff retention rates through effective leadership, mentoring, and professional development opportunities.
- Managed financial resources efficiently, optimizing budgets for maximum service delivery without compromising patient care quality.
- Boosted staff morale with regular recognition for exceptional work performance and contributions to the team''s overall success.
- Evaluated program performance regularly, identifying areas for improvement and implementing necessary changes in a timely manner.
- Conducted comprehensive audits to ensure clinical services adhered to established standards, maintaining a high level of accountability across the organization.
- Successfully negotiated client contract renewals to create increased revenue.
Director of Nursing
Advanced Hospice
01.2022 - 08.2023
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Recruited and developed over 11 quality individuals to develop accountable top quality staff.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Motivated and supervised 11 team members in delivering quality patient care.
- Direct day-to-day administrative and operational functions for Hospice Branch. Provided guidance and leadership to employees across all disciplines.
Education Resource Nurse- Medical Surgical Unit
Mayo Clinic
09.2017 - 10.2022
- Trained, evaluated and coached clinical staff to improve performance.
- Designed and taught pre-op classes for neurosurgery and otolaryngology patients.
- Designed course program for new graduate skills labs and refresher courses.
- Coordinated special skills day training labs to new graduates, and seasoned staff in proper techniques, care standards, operational procedures and safety protocols.
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
- Kept unit in compliance with JACHO, Magnet, and other applicable guidelines.
Hospice Registered Nurse-Per Diem
Hospice Of The Valley
09.2017 - 09.2021
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Advocated for and strived to protect health, safety and rights of patient.
Charge Nurse- Medical Surgical Unit
Mayo Clinic
09.2012 - 09.2017
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking and administration.
- Monitored nursing care, patient assessment processes and treatment implementations.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Registered Nurse, Progressive Care Unit
Banner University Medical Center
04.2009 - 09.2012
- Organized and managed care of patients undergoing various therapies and procedures.
- Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Education
Master of Science - Nursing Education
Western Governors University
Salt Lake City, UT11.2021
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ05.2017
Associate of Science - Nursing
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ04.2009
Skills
Self Motivation
Educational leadership
Patient Assessment
Problem-solving aptitude
Program Development
Adaptability
Reliability
Interprofessional Collaboration
Clinical expertise
Quality Improvement
Timeline
Director of Clinical Services
Compassus Hospice
08.2023 - Current
Director of Nursing
Advanced Hospice
01.2022 - 08.2023
Education Resource Nurse- Medical Surgical Unit
Mayo Clinic
09.2017 - 10.2022
Hospice Registered Nurse-Per Diem
Hospice Of The Valley
09.2017 - 09.2021
Charge Nurse- Medical Surgical Unit
Mayo Clinic
09.2012 - 09.2017
Registered Nurse, Progressive Care Unit
Banner University Medical Center
04.2009 - 09.2012
Master of Science - Nursing Education
Western Governors University
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
Maricopa Community Colleges - Estrella Mountain Community College