Cynthia Moinet

DayStar Facilities & Equipment Repair, Inc.

09.2001 - Current

Maintained updated and detailed records of calls in physical and electronic database.
Coordinate and dispatch field technicians for service and repair calls across multiple locations.
Maintained efficient and accurate schedules, ensuring maximum productivity and minimal downtime.
Processed invoices and payments for dispatched orders to provide proof of transaction.
Communicate effectively with customers, technicians, and vendors to ensure all job details are clear
Coordinate and dispatch field technicians for service and repair calls across multiple locations.
Maintain efficient and accurate schedules, ensuring maximum productivity and minimal downtime.
Communicate effectively with customers, technicians, and vendors to ensure all job details are clear.
Prepare and send detailed job texts outlining work scope, customer expectations, and safety guidelines.
Conduct research to source correct parts and materials; handle parts ordering and inventory follow-up.
Monitor job progress and update systems with real-time information.
Resolve issues quickly by analyzing problems and implementing practical solutions.
Ordered and tracked parts for ongoing jobs, ensuring timely delivery and cost efficiency.
Managed communication between vendors and technicians to ensure proper parts usage and fit.