Cynthia Moreno Preciado
Chandler
Summary
Dynamic Department Manager at McDonald's with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team leadership and training, I foster strong relationships and drive departmental success through effective communication and proactive conflict resolution. Committed to safety and security while mentoring staff for continuous improvement.
Overview
4
4
years of professional experience
Work History
Department Manager
McDonald's
1945 E Baseline Rd Gilbert, Az. 85233
02.2021 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Cultivated strong relationships with key stakeholders, ensuring support for departmental initiatives and goals.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Gilbert High School
1101 E Elliot Rd Gilbert, Az. 8523406-2023
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Training and mentoring
- Customer engagement
- Safety and security
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of staff members.
- Collaborated with team in the development.
Languages
Spanish
Native or Bilingual
Timeline
Department Manager
McDonald's
02.2021 - Current
High School Diploma -
Gilbert High School