Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia m thompson

Mesa

Summary

Educator specializing in collaboration and communication, with proven expertise in developing individualized education plans. Skilled in implementing strategies that enhance student engagement and learning outcomes. Strong background in education and animal care, with a commitment to fostering positive relationships among students, parents, and colleagues. Track record of innovative problem-solving and promoting a supportive learning environment.

Overview

25
25
years of professional experience

Work History

Teacher

Hope Academy For Autism
Mesa
03.2019 - Current
  • Developed individualized education plans for students with diverse learning needs.
  • Collaborated with parents and caregivers to enhance student support and communication.
  • Implemented behavioral management strategies to promote a positive classroom environment.
  • Utilized assistive technology to support student learning and engagement.

More Than A Groomer

Lori
Chandler
01.2019 - 01.2022
  • Assisted groomers with bathing, drying, and brushing dogs of various breeds.
  • Maintained cleanliness of grooming tools and equipment throughout daily operations.
  • Communicated with pet owners regarding grooming services and specific needs.
  • Monitored dogs during grooming sessions for comfort and safety.
  • Organized and stocked grooming supplies to ensure efficient workflow.
  • Provided support in scheduling appointments for clients seeking grooming services.
  • Educated pet owners on proper coat care and maintenance techniques.
  • Collaborated with team members to create a welcoming environment for pets and owners.
  • Assisted in bathing, brushing, and drying of dogs.
  • Organized inventory of supplies needed for dog grooming operations including shampoo, conditioner, brushes, combs.
  • Monitored animals during grooming processes to ensure safety and comfort levels.
  • Cleaned and sanitized all equipment used for dog grooming.
  • Performed routine maintenance tasks such as cleaning kennels, cages, runs, floors, walls, windows and other areas of the facility.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Maintained cleanliness standards throughout the facility at all times.
  • Delivered excellent service to pet owners to drive repeat business.
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Worked collaboratively with other staff members in order to provide quality services in a timely manner.
  • Assisted with transporting animals from one location to another as needed.
  • Conducted periodic inspections of tools and equipment used in grooming process in order to maintain safety standards.
  • Greeted customers and their pets upon arrival to the grooming facility.
  • Provided customer service assistance with scheduling appointments and payment transactions.
  • Adhered to all state regulations related to animal care and handling.
  • Maintained records of services performed on each pet.
  • Participated in continuing education courses related to animal health care trends.
  • Completed daily logbook entries detailing work completed during shift hours.
  • Responded to customer inquiries regarding dog health, nutrition, and behavior issues.
  • Assisted with training new employees on proper techniques for handling animals during grooming process.
  • Bathed large number of animals during each shift.
  • Observed dogs for any signs of illness or injury before beginning grooming procedures.
  • Ensured that all necessary vaccinations were up-to-date prior to providing services.
  • Educated clients on proper home care instructions following completion of groomings.
  • Taught animals sit, stay and other basic commands.
  • Walked and exercised dogs during owner absences.
  • Administered first aid treatment as needed to injured or ill animals while under supervision of a veterinarian.
  • Followed precise feeding instructions and schedules for animals under care.
  • I emptied the litter boxes, refilled them with fresh litter, and cleaned the animal bedding.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Socialized animals to prepare for adoption.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Screened individuals interested in adopting pets.
  • Administered medications to animals.

Police Sergeant

Arizona Department of Transportation
Nogales
01.2001 - 03.2013
  • Supervised law enforcement personnel and ensured compliance with departmental policies.
  • Coordinated training programs for new officers and ongoing staff development.
  • Managed daily operations for traffic enforcement and incident response units.
  • Conducted investigations and gathered evidence for traffic-related incidents.
  • Collaborated with local agencies to enhance community safety initiatives.
  • Oversaw scheduling and resource allocation for patrol units and special assignments.
  • Implemented strategies to improve officer performance and operational efficiency.
  • Reviewed reports and documentation to ensure accuracy and completeness of data.
  • Performed supervisory duties such as developing goals, evaluating job performance, approving leave requests and maintaining discipline.
  • Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
  • Evaluated the performance of assigned personnel through observation, review of reports and other methods.
  • Ensured that all personnel met department standards for performance and conduct.
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
  • Prepared written reports detailing investigative activities and findings.
  • Interpreted laws, regulations, policies and procedures to subordinates.
  • Assigned, coordinated and reviewed the work of police officers.
  • Investigated complaints against officers or civilian employees in accordance with established policy.
  • Served as a field supervisor during special events or operations requiring additional staffing levels.
  • Responded quickly to calls, questions and complaints from citizens to help in various situations.
  • Developed strategies for crime prevention initiatives in collaboration with community organizations.
  • Coordinated investigations into major crimes or incidents within their jurisdiction.
  • Provided training to officers on applicable state laws, local ordinances and departmental policies and procedures.
  • Informed shift officers of properties to watch and noted criminals understood to be in patrol areas.
  • Collaborated with divisional commanders to maintain consistency in all operations.
  • Collaborated with outside agencies to ensure effective law enforcement services were provided to citizens.
  • Conducted regular staff meetings to discuss current events and issues.
  • Monitored serving of warrants and assisted in making required arrests.
  • Supervised crowds at busy events and provided security services to prevent injuries.
  • Improved criminal investigation lead times through enhanced case management and better personnel training.
  • Evaluated evidence for validity and admissibility and provided testimony during administrative and criminal court hearings.
  • Maintained records of case dispositions, arrests made by assigned personnel and other relevant data points.
  • Analyzed crime trends within their jurisdiction to identify areas needing additional resources or attention.
  • Coordinated routine evaluations with local, state and federal regulatory agencies.
  • Issued tickets to offenders for parking and other infractions .
  • Attended court hearings related to criminal cases involving subordinate officers.
  • Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
  • Patrolled designated districts in patrol cars, on bicycles and on foot.
  • Led operational planning teams to address field and base concerns with minimal delays.
  • Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.

Education

GED -

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
12-1999

Skills

  • Individualized education plans
  • Assistive technology
  • Classroom management
  • Behavioral strategies
  • Learning assessment
  • Educational collaboration

Languages

English
Professional
Spanish
Professional

Timeline

Teacher

Hope Academy For Autism
03.2019 - Current

More Than A Groomer

Lori
01.2019 - 01.2022

Police Sergeant

Arizona Department of Transportation
01.2001 - 03.2013

GED -

Maricopa Community Colleges, Phoenix College

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Cynthia m thompson