Cynthia Salazar
Phoenix
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service. Open to criticism and adaptability to change. Willing to learn new systems and skills that will better my performance and knowledge in the workplace.
Overview
10
10
years of professional experience
Work History
Lead Barista
Kanfuela Kaffe
Phoenix
02.2026 - 06.2026
- Prepared high-quality espresso drinks following established recipes.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Maintained cleanliness and organization of the coffee station and dining area.
- Assisted customers in selecting menu items and provided product recommendations.
- Operated coffee brewing equipment and ensured proper maintenance of tools.
- Managed inventory levels of coffee beans, syrups, and supplies for daily operations.
- Collaborated with team members to create a positive work environment for staff.
- Handled cash register transactions and processed payments accurately during shifts.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Created engaging displays for promotional materials such as menus or flyers.
- Managed inventory levels by ordering products based on projected needs while maintaining cost-effective practices.
- Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Ensured compliance with local health codes by performing periodic inspections of work areas.
- Maintained calm demeanor during high-volume periods and special events.
Laundry and Dry Cleaning Assistant
Tide Dry Cleaners
Phoenix
02.2025 - 12.2025
- Sorted articles according to color, fabric type, size and cleaning instructions.
- Loaded items into washers according to specified settings and detergent measurements.
- Operated washing machines and dryers according to established protocols.
- Maintained cleanliness and organization of work areas throughout the facility.
- Collaborated with team members to ensure timely completion of laundry tasks.
- Monitored equipment performance and reported issues to management promptly.
- Folded clean clothes from the dryer into stacks ready for delivery or storage.
- Managed time efficiently to meet tight deadlines.
Hostess/Waitress/Cashier/Assistant Manager
Vasijas Mexican Restaurant
Phoenix
06.2016 - 11.2024
- Greeted all guests in a welcoming manner.
- Maintained a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Handled guest inquiries and provided information about menu items.
- Monitored dining room atmosphere to enhance guest experience.
- Answered phone inquiries, as well as record all phone orders, takeout orders, and all dine-orders promptly and efficiently.
- Served and bussed all dine-in customers as well as kept maintenance of the entirety of the dining area during rush hour.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty or resolving the issue on my own if possible before taking the issue to a higher up.
- Consistently prepared the restaurant for opening and closing shifts by performing daily clean up duties such as sweeping up, mopping, washing dishes, and polishing silverware as well as restocking any items or utensils running low including the beverage fridge.
- Handled cash payments and reconciled daily transactions accurately.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests consistently.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Ensured compliance with health and safety regulations at all times.
- Provided exceptional customer service in a fast-paced dining environment.
Education
Southwest Leadership Academy
Phoenix, ArizonaSkills
Detail-oriented restaurant professional skilled in money management and food handling Expertise in drink preparation and maintaining clean, well-stocked environments Committed to enhancing customer satisfaction and brand loyalty through efficient service Eager to learn new systems and adapt to changing demands
Detail-oriented restaurant professional skilled in money management and food handling Expertise in drink preparation and maintaining clean, well-stocked environments Committed to enhancing customer satisfaction and brand loyalty through efficient service Eager to learn new systems and adapt to changing demands
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Student Government Body Treasurer 2014-2015
- Student Government Body President 2015-2016
References
References available upon request.
Timeline
Lead Barista
Kanfuela Kaffe
02.2026 - 06.2026
Laundry and Dry Cleaning Assistant
Tide Dry Cleaners
02.2025 - 12.2025
Hostess/Waitress/Cashier/Assistant Manager
Vasijas Mexican Restaurant
06.2016 - 11.2024
Southwest Leadership Academy