Cynthia Schmith
Quartzsite
Summary
Dynamic and highly reliable professional with extensive experience in event coordination and customer service, notably as an Assistant Manager at Taco Bell. Proven track record in conflict resolution and budgeting, successfully raising thousands for charitable causes while fostering teamwork and collaboration. Eager to leverage strong communication skills in a fast-paced retail environment.
Professional retail worker prepared for this role with strong emphasis on reliability and results. Skilled in handling cash transactions, managing customer service, and ensuring accurate order processing. Known for effective teamwork, adaptability, and clear communication. Consistently meets and exceeds performance standards while maintaining positive and efficient work environment.
Highly organized and reliable individual with strong interpersonal and customer service skills. Dedicated to ensuring a clean, safe, and positive shopping experience for all customers. Seeking to apply my communication and problem-solving abilities to contribute to a successful team.
After a long and fulfilling period away from the workforce to focus on health issues, I am now eager to re-enter and bring my renewed energy and commitment to your team. My time away has reinforced my strong work ethic and interpersonal skills, and I am confident I can quickly adapt and thrive in this role.
Overview
40
40
years of professional experience
2
2
Certifications
Work History
Bookkeeper
Self-employeed
01.2010 - Current
- I do part time book keeping for a friend that I have known for 10 years. I have no set hours and do very little work for him so it will never interfere with my work schedule here.
- Bam Guilliano (903) 559-3658
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Assisted with cost reduction by identifying unnecessary expenses through detailed financial analysis.
Digital Event Coordinator & Fundraiser
Freelance Via SecondLife
03.2010 - 03.2022
- Organized and hosted multiple virtual benefit events, raising several thousand dollars per event for various causes.
- Handled event planning, coordination, promotion, and MC duties across multiple virtual communities.
- Successfully managed both small community fundraisers and large-scale events with hundreds of participants.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and satisfaction.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Brainstormed and implemented creative event concepts and themes.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Online Auctioneer & Digital Sales Specialist
Freelance Via SecondLife
02.2015 - 02.2022
- Conducted live online auctions for digital "breedables" (collectible virtual pets and plants), reaching top seller status due to strong presentation skills, negotiation, and client rapport.
- Built and nurtured a loyal customer base through engaging hosting, trust-based sales, and product expertise.
- Maintained a successful personal virtual store, specializing in the trade of rare, limited-edition digital items (gacha, one-of-a-kind goods).
Virtual Operations Manager & Community Moderator
Freelance Via SecondLife
01.2005 - 01.2015
- Managed finances and virtual rental properties for up to 25 game simulations (sims), handling rent collection and tenant communication.
- Provided technical support and coordinated with platform services to troubleshoot user issues.
- Served as a community moderator, resolving disputes, investigating complaints, and collecting logs/evidence to support fair resolutions without losing users.
- Helped maintain a welcoming, inclusive online environment through active moderation and communication.
Assistant Manager
Taco Bell Restaurant
08.1985 - 08.1993
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Clearlake High
Lakeport06-1981
Skills
Conflict resolution, strong communication, positive attitude, and problem-solving
Collaboration, following instructions, and supporting colleagues
Mathematical proficiency and the ability to learn new technology
Cleanliness, awareness of health codes, and attention to detail
Organization, efficiency, and physical stamina
Independently solve issues as they arise to maintain workflow efficiency
Use active listening to understand customer needs and provide timely, accurate responses
The ability to learn new procedures quickly and thrive in a busy environment
Self-directed learning and development in customer relations, conflict resolution, and online sales over 15 years
Managing schedules, budgeting, or planning large events
Highly reliable and motivated individual re-entering the workforce, eager to apply strong customer service and teamwork skills to a fast-paced retail environment
Certification
HEALTH CERTIFICATE, DEPT OF HEALTH LA PAZ COUNTY
Timeline
HEALTH CERTIFICATE, DEPT OF HEALTH LA PAZ COUNTY
09-2025
STATE FOOD SAFETY, AZ
09-2025
Online Auctioneer & Digital Sales Specialist
Freelance Via SecondLife
02.2015 - 02.2022
Digital Event Coordinator & Fundraiser
Freelance Via SecondLife
03.2010 - 03.2022
Bookkeeper
Self-employeed
01.2010 - Current
Virtual Operations Manager & Community Moderator
Freelance Via SecondLife
01.2005 - 01.2015
Assistant Manager
Taco Bell Restaurant
08.1985 - 08.1993
High School Diploma -
Clearlake High
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