Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Vineyard

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Summary

Dynamic and compassionate Registered Medical Assistant with a proven track record at Honorhealth Cancer Care, providing empathetic patient support.

Overview

12
12
years of professional experience

Work History

Registered Medical Assistant

Honorhealth Cancer Care
08.2021 - Current
  • Escorts the patient to the examining room.
  • Completes thorough chart reviews to ensure proper documentation
  • Maintains strict confidentiality while handling sensitive patient information in accordance to HIPPA guidelines.
  • Administer and record injections under the supervision and order of the physician.
  • Performs venipuncture and obtains specimens.
  • Triage calls from patients, pharmacy and others, documents and relays information to provider for action.
  • Performs a variety of front office duties as needed.
  • Performs other duties as assigned.

Registered Medical Assistant

Banner Health Pulmonary
10.2019 - 08.2021
  • Performed all medical assistant duties to include; vitals, medical equipment usage, patient records, injections, triage patients, execute all written and verbal orders.
  • Coordinated and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
  • Acted as a resource to clinician in order to provide optimal patient care.
  • Provided clerical support with patient/client notifications and documentation.

Lead Medical Assistant

Phoenix Medical Group
10.2012 - 10.2019
  • Performed all medical assistant duties to include; vitals, medical equipment usage, patient records, injections, submit medication prior authorizations, triage patients, execute all written and verbal orders.
  • Performed all front desk duties to include; scheduling, check in, check out, payment collections, answer phones, and assist walk in inquiries.
  • **Leadership Responsibilities
  • Acted as the first level, “go to person” for the providers and staff regarding troubleshooting issues.
  • Assisted manager with overview of provider schedules, coordinating vacation requests and ill calls to ensure appropriate clinic coverage.
  • Provided first level support as a patient services liaison to research issues surrounding complaints, billing, registration, and then communicating findings to manager.
  • Ensured smooth office operations which support teamwork, and generate a positive attitude between front and back office staff.
  • Attended regular EHR training sessions and distribute new information to providers and staff through individual trainings and communications.
  • Clearly communicate and monitored any new processes to the department/unit.
  • Facilitated the orientation of new staff

Education

Medical Assistant Certificate -

Arizona Medical Training Insitute
Phoenix
05-2008

Skills

  • Empathetic Understanding
  • Thoroughness in Task Execution
  • Effective Multitasking
  • Compassionate Patient Support
  • Team Leadership Experience
  • Blood Collection Techniques
  • CPR Proficiency

Timeline

Registered Medical Assistant

Honorhealth Cancer Care
08.2021 - Current

Registered Medical Assistant

Banner Health Pulmonary
10.2019 - 08.2021

Lead Medical Assistant

Phoenix Medical Group
10.2012 - 10.2019

Medical Assistant Certificate -

Arizona Medical Training Insitute

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Cynthia Vineyard