DAEMION TORRES
Tempe
Summary
Dynamic and dependable professional with extensive experience in customer service, excelling in customer engagement and training. Proven ability to enhance team performance through effective communication and critical thinking. Recognized for maintaining high service quality standards while fostering a welcoming environment. Adaptable team player committed to achieving operational excellence.
Overview
4
4
years of professional experience
Work History
Barista
Capital One Cafe
Scottsdale, AZ
03.2026 - Current
- Delivered exceptional customer service, ensuring a welcoming environment for all guests.
- Prepared and served high-quality beverages while adhering to company standards.
- Maintained cleanliness and organization of workstations, enhancing operational efficiency.
- Trained new team members on beverage preparation techniques and customer engagement strategies.
Barista Trainer
Starbucks
Surprise, Arizona
03.2025 - 10.2025
- Trained new employees on procedures and policies while ensuring effective customer interactions and operational cleanliness.
- Provided ongoing support and feedback to enhance barista skills and confidence.
- Conducted skill assessments to maintain high service quality standards.
- Greeted guests with a pleasant smile and superior customer service.
Front of House Team Member
Chick-fil-A
Surprise, Arizona
07.2022 - 03.2025
- Provided friendly customer service in fast-paced dining environment.
- Executed cash transactions accurately, contributing to efficient service during shifts.
- Maintained cleanliness and organization of front counter areas.
- Maintained cleanliness throughout facility, ensuring welcoming environment for customers.
- Assisted team members with food preparation and order assembly.
Education
Bachelor - Industrial Engineering
Arizona State University
Tempe, AZ05-2029
High School Diploma -
Willow Canyon High School
Surprise, AZ05-2025
Skills
- Customer Engagement
- Strong organizational skills
- Time management
- Communication skills
- Oral Comprehension
- Written Comprehension
- Active Listening
- Interpersonal skills
- Analytical skills
- Critical Thinking
- Deductive reasoning
- Works well under pressure
- Goal Oriented
- Dependable
- Adaptive team player
- Courteous demeanor
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
Capital One Cafe
03.2026 - Current
Barista Trainer
Starbucks
03.2025 - 10.2025
Front of House Team Member
Chick-fil-A
07.2022 - 03.2025
High School Diploma -
Willow Canyon High School
Bachelor - Industrial Engineering
Arizona State University
References
Available upon request