Dahlia E Magana
Goodyear
Summary
Experienced with laser technology and cosmetic procedures, delivering precise and safe treatments consistently. Utilizes advanced laser equipment to achieve optimal patient outcomes while ensuring comfort and safety. Track record of excellent patient care and effective team collaboration, enhancing overall clinic efficiency and satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Laser Technician
The Shape Shop
09.2021 - Current
- Educated clients on proper post-treatment care and maintenance routines, optimizing the longevity of their results.
- Coordinated effectively with medical professionals when necessary to ensure comprehensive patient care during the course of treatment plans.
- Ensured accurate documentation of treatment plans, progress notes, and client records in accordance with HIPAA regulations.
- Collaborated with team members to develop effective marketing strategies, resulting in increased client bookings.
- Maintained a safe and sterile treatment environment, adhering to strict sanitation protocols and industry standards.
- Enhanced client satisfaction by providing high-quality laser treatments and personalized skincare solutions.
- Provided exceptional customer service, establishing trust with clients and fostering long-term relationships.
Certified Laser Technician
AZ Laser Clinic
03.2021 - 12.2024
- Educated clients on proper post-treatment care and maintenance routines, optimizing the longevity of their results.
- Coordinated effectively with medical professionals when necessary to ensure comprehensive patient care during the course of treatment plans.
- Troubleshot technical issues with laser equipment, maintaining optimal performance levels for seamless treatment delivery.
- Supported colleagues by sharing best practices knowledge about various laser techniques leading to improved patient experiences across the team.
Certified Laser Technician
Simplicity Laser
03.2018 - 04.2021
- Completed treatments to remove patients' unwanted hair from different body locations.
- Helped front desk personnel with appointments, scheduling and product sales.
- Set up rooms, equipment and stations for clients and restocked areas between appointments.
- Prepared clients for treatments and answered questions to improve comfort level.
Administrative Assistant
Founder Investment & Capital LLC
02.2014 - 09.2017
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
- Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Sales Associate
American Eagle Outfitters, Inc
07.2012 - 01.2013
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Certified Phlebotomy Technician -
Northwest Phlebotomy
Tempe, AZ01-2024
Certified Laser Technician
National Laser Institue
11.2017
High School Diploma -
Millennium High School
Goodyear, AZ05.2012
Skills
- Laser hair removal treatments
- Tattoo removal
- EMatrix radio frequency skin rejuvenation
- Cellulite treatments
- Body contouring
- Photofacials
- Non-ablative skin resfuracing
- Upsell services and retail sales
- Costumer service
- Venipuncture
- Dependable and responsible
- Order of draw
- Butterfly needle technique
- HIPAA compliance
Certification
- CPR certified
- Micro-needling certified
Timeline
Certified Laser Technician
The Shape Shop
09.2021 - Current
Certified Laser Technician
AZ Laser Clinic
03.2021 - 12.2024
Certified Laser Technician
Simplicity Laser
03.2018 - 04.2021
Administrative Assistant
Founder Investment & Capital LLC
02.2014 - 09.2017
Sales Associate
American Eagle Outfitters, Inc
07.2012 - 01.2013
High School Diploma -
Millennium High School
Certified Phlebotomy Technician -
Northwest Phlebotomy
Certified Laser Technician
National Laser Institue
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