Daijahlay McIntyre
Lake Havasu City
Summary
Dynamic professional with experience in customer service. Proven ability to create nurturing environments and foster emotional growth while maintaining HIPAA compliance. Exceptional communication skills and a quick learner, dedicated to enhancing the well-being of those in my care. First Aid and CPR certified.
Overview
10
10
years of professional experience
Work History
Receptionist
Lake Havasu OBGYN Care
Lake Havasu City
11.2023 - Current
- Managed incoming calls, directing inquiries to appropriate staff members.
- Maintained patient confidentiality in compliance with HIPAA regulations.
- Assisted in processing insurance information and verifying coverage details.
- Coordinated with medical staff to ensure smooth patient flow during visits.
- Scheduled and confirmed appointments.
Nanny
Private Care
Lake Havasu City
01.2016 - Current
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Posted parents' contact information and first responder phone numbers in case of emergency situations.
- Regulated children's schedules to balance rest, learning and play.
- Physically and verbally interacted with children to promote mental and emotional development.
- Followed routines to foster stability and structure in children's lives while parents were away.
Preschool Teacher
New Day School
Lake Havasu City
08.2023 - 11.2023
- Developed engaging lesson plans based on child-centered learning principles.
- Collaborated with parents to discuss children's progress and address concerns.
- Maintained classroom organization and cleanliness to ensure a safe learning space.
Barista
Boat House Grill
Lake Havasu City
08.2021 - 02.2022
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Operated front of the Cafe as Team Lead
- Operated cash register, collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Supported highest standards of conduct and service to support company reputation.
Server/Hostess/Restaurant Busser
Shugrue's
Lake Havasu City
08.2017 - 05.2020
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Observed tables to tend to guest needs and identify customer service opportunities.
Education
High School Diploma -
Lake Havasu High School
Lake Havasu City, AZ05-2019
In Office Medical Assistant Training
Lake Havasu OBGYN Care
Skills
- First Aid and CPR Certified
- Child Development Expert
- Superior Communication Skills
- Verbal and Written Communication
- Problem Solving
- Skill Building
- Great Hands on Learner
- Pick up on new Skills very quickly
- Patient care
- HIPAA compliance
- Customer service
Timeline
Receptionist
Lake Havasu OBGYN Care
11.2023 - Current
Preschool Teacher
New Day School
08.2023 - 11.2023
Barista
Boat House Grill
08.2021 - 02.2022
Server/Hostess/Restaurant Busser
Shugrue's
08.2017 - 05.2020
Nanny
Private Care
01.2016 - Current
High School Diploma -
Lake Havasu High School
In Office Medical Assistant Training
Lake Havasu OBGYN Care