Daisy Bernal
Quick Quack Car Wash
Phoenix
2
Languages
2
years of professional experience
As an Assistant Store Leader at Quick Quack Car Wash, I support the day-to-day operations of a high-volume retail location while leading a team focused on delivering exceptional customer service. I work closely with the Store Leader to drive sales, coach employees, maintain operational excellence, and ensure a safe, efficient, and positive environment for both customers and team members. Through this role, I have developed strong leadership, communication, problem-solving, and business management skills in a fast-paced environment.
Work History
Assistant Store Leader
2 Years 3 Months- Assisted in training new staff on operational procedures and customer service protocols.
- Optimized scheduling processes to enhance staff coverage during peak hours.
- Implemented inventory management practices to reduce waste and improve stock accuracy.
- Monitored daily operations to ensure adherence to company policies and quality standards.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
Education
No Degree - Psychology
Skills
Customer relationships
Store operations
Health and safety
Team management
Task delegation
Recruiting and hiring
New hire training
Store maintenance
Sales coaching
Customer service
Cash management
Store opening and closing
Documentation and reporting
Leading staff meetings
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Store Leader
Quick Quack Car Wash
05.2024 - CurrentRead More
Maricopa Community Colleges, Phoenix College
No Degree from Psychology
Read More