Daitlyn Palmer
Glendale
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
3
3
years of professional experience
Work History
Sales Associate
Home Depot
04.2022 - Current
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Assisted in inventory management tasks, conducting regular stock checks and placing orders as needed for optimal product availability.
- Enhanced store sales through effective upselling techniques, showcasing complementary products and accessories.
- Contributed to team sales goals by consistently meeting or exceeding personal targets through proactive selling strategies.
- Increased customer satisfaction by providing personalized flooring recommendations based on clients'' needs and preferences.
- Stayed up-to-date on current flooring trends and product knowledge to provide expert advice to customers.
- Gathered feedback from clients post-installation, using their insights to continually improve the overall customer experience.
- Conducted in-home consultations for customers requiring additional guidance in selecting the perfect flooring solution for their space.
- Implemented creative marketing strategies that increased store visibility and attracted new customers to the showroom.
Education
Bachelor of Business Administration And Management - Business Management
Grand Canyon University
Phoenix, AZ05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
Accomplishments
- Always exceed my monthly quota and show an outstanding track record
- Awarded “Employee of the Month” in 2022 and 2023.
Employee of the Month
As an Employee of the Month several months in a row at Home Depot, I consistently demonstrated exceptional customer service, strong product knowledge, and teamwork. I took the time to understand customers' needs, offering tailored advice and solutions, which built trust and loyalty. My in-depth knowledge of flooring products allowed me to provide accurate guidance on materials and installation, helping customers make informed decisions. I supported my colleagues by sharing knowledge, assisting with tasks, and maintaining a positive, efficient work environment. By exceeding sales goals, driving promotions, and ensuring the store was well-organized, I contributed to the overall success of the team, earning recognition for my reliability, initiative, and commitment to excellence.
Timeline
Sales Associate
Home Depot
04.2022 - Current
Bachelor of Business Administration And Management - Business Management
Grand Canyon University
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