Dak Crum
Queen Creek
Summary
Motivated aviation maintenance student with a strong work ethic, mechanical aptitude, and attention to detail. Dependable, safety-conscious, and eager to contribute to a team while expanding technical knowledge and build hands-on experience toward becoming a skilled A&P technician.
Overview
8
8
years of professional experience
Work History
Locksmith
Phoenix Ez Keys
San Tan Valley, AZ
01.2021 - Current
- Operated key cutting machinery to produce precise duplicate keys.
- Provided on-site locksmith services for residential and commercial properties.
- Diagnosed lock issues and implemented effective repair solutions.
- Trained new staff on proper equipment usage and safety protocols.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Effectively managed time schedules allowing simultaneous completion of multiple appointments and projects.
- Maintained a clean work environment while completing tasks to minimize disruption to clients'' homes or businesses.
Shift Leader
Jersey Mike's Subs
Gilbert, AZ
10.2018 - 12.2020
- Oversaw daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored new team members on procedures and best practices for efficient service delivery.
- Managed inventory levels, coordinating with suppliers to minimize stock shortages and reduce waste.
- Implemented process improvements that enhanced workflow efficiency and reduced order turnaround times.
- Resolved customer complaints effectively, fostering a positive dining experience and encouraging repeat business.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Airframe And Power Plant - Aircraft Mechanic
Chandler Gilbert Community College
Mesa, AZ05.2027
High School Diploma -
Queen Creek High School
Queen Creek, AZ05.2018
Skills
- Attention to detail
- Safety conscious
- Critical thinking
- performs well under pressure
- Problem-solving
- Proficient with hand and power tools
- Strong organizational skills
- Reliable
Timeline
Locksmith
Phoenix Ez Keys
01.2021 - Current
Shift Leader
Jersey Mike's Subs
10.2018 - 12.2020
Airframe And Power Plant - Aircraft Mechanic
Chandler Gilbert Community College
High School Diploma -
Queen Creek High School