Dallan DeVoe
Tucson
Summary
Skilled Mitigation Technician with a proven track record at Rainbow Restoration and Cleaning, enhancing customer satisfaction through effective communication and swift emergency response. Expert in water damage restoration and demonstrating exceptional empathy towards clients, significantly improving service delivery. Mastery in hazardous material handling and adept at fostering teamwork for seamless mitigation to reconstruction transitions.
Overview
2
2
years of professional experience
Work History
Mitigation Technician
Rainbow Restoration And Cleaning
01.2024 - Current
- Improved customer satisfaction by providing timely updates on mitigation progress.
- Facilitated smooth transitions between mitigation phases by collaborating closely with reconstruction teams.
- Preserved clients'' peace of mind during stressful events by empathetically addressing their concerns and questions throughout the process.
- Reduced property damage by quickly responding to emergency water and fire incidents.
- Prevented further damage to properties, promptly removing standing water using water extraction equipment.
- Maximized resource utilization by maintaining an accurate inventory of equipment and supplies needed for each job site location.
- Safeguarded structural integrity during demolition processes by carefully following established procedures for removing damaged materials from affected sites.
Mitigation Technician
Trojan Restoration and Repair
05.2023 - 01.2024
- Improved customer satisfaction by providing timely updates on mitigation progress.
- Facilitated smooth transitions between mitigation phases by collaborating closely with reconstruction teams.
- Provided valuable input during team meetings, sharing insights and experiences to improve overall service delivery and customer satisfaction levels.
- Reduced property damage by quickly responding to emergency water and fire incidents.
- Prevented further damage to properties, promptly removing standing water using water extraction equipment.
- Expedited drying process, strategically placing air movers and dehumidifiers throughout impacted spaces.
Mitigation Technician
Flood And Fire Solutions
09.2022 - 05.2023
- Improved customer satisfaction by providing timely updates on mitigation progress.
- Facilitated smooth transitions between mitigation phases by collaborating closely with reconstruction teams.
- Preserved clients'' peace of mind during stressful events by empathetically addressing their concerns and questions throughout the process.
- Provided valuable input during team meetings, sharing insights and experiences to improve overall service delivery and customer satisfaction levels.
Education
High School Diploma -
Benlowlan
Ogden, UTSkills
- Water damage restoration
- Personal protective equipment
- Decontamination procedures
- Emergency response planning
- Hazardous material handling
- Mold remediation techniques
- Fire damage assessment
Timeline
Mitigation Technician
Rainbow Restoration And Cleaning
01.2024 - Current
Mitigation Technician
Trojan Restoration and Repair
05.2023 - 01.2024
Mitigation Technician
Flood And Fire Solutions
09.2022 - 05.2023
High School Diploma -
Benlowlan
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