Dallas Janes
Maricopa
Summary
Highly experienced Police Officer offering 20+ years in diverse law enforcement positions. Natural leader with decisive nature, case management skills and leadership experience. Skilled at dealing with high stress situations and emotionally disturbed persons.
Overview
34
34
years of professional experience
Work History
Merchandise Coordinator
The Home Depot Inc
10.2024 - 04.2025
- Managed inventory stock levels to ensure product availability and minimize shortages.
- Assisted in visual merchandising to enhance product presentation and customer engagement.
- Collaborated with team members to maintain a clean and organized sales floor.
- Supported promotional events by setting up displays and ensuring proper signage placement.
- Responded promptly to customer inquiries, enhancing overall shopping experience.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
Retail Customer Service Associate
Tractor Supply
11.2023 - 10.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer inquiries and complaints, fostering positive relationships.
- Maintained organized merchandise displays to maximize visibility and sales.
- Provided training to new associates on customer service protocols and procedures.
- Monitored inventory levels, assisting in restocking efforts as needed.
Assistant Store Manager/Logistics Coordinator
Uhaul Moving And Storage
02.2022 - 06.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Tracked orders and notified customers of status or potential delays.
HVAC Technician
AZTech Mechanical
04.2021 - 02.2022
- Kept accurate records of time and materials used for each job to compile into service reports.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Consulted with project management during group installations.
- Worked overtime, holidays and weekends to accommodate company needs.
- Monitored building environmental conditions.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
Police Officer
Village Of Bloomingdale
06.2000 - 03.2021
- Assigned to Patrol Division.
- Assigned as Officer In Charge and Supervised patrol operations.
- Field Training Officer, trained new Police Officers for 10 years.
- Completed daily evaluation of new Officers.
- Conducted daily training activities of new Officers.
- Traffic Crash Investigator for over 10 years.
- Resolved incidents as Certified Crisis Intervention Officer.
- Responded/Investigated many incidents of retail theft and robberies.
- Regularly Negotiated customer and management disputes.
Personal Security Specialist
Patriot Group International Inc.
07.2018 - 07.2020
- Conducted Personal Security for Highly Visible Dignitary.
- Controlled Access points to buildings and assessed threats.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Prepared daily activity reports and kept logs of incidents.
- Responded to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety a priority.
United States Army Soldier
United States Army Military Police
01.1991 - 02.1998
- Completed Military Police Advanced Training.
- Held rank of Corporal.
- Performed duties as Military Police Officer and Patrol Supervisor.
- As Patrol Supervisor held daily briefings to prepared Officers for duty.
- Lead three man team during field operations and completed monthly counseling and evaluations.
- Responded to crimes in progress and investigated crimes.
- Trained new Soldiers in responding to crimes and investigating crimes.
Education
Criminal Justice
Elgin Community College
Elgin, ILCertificate - Traffic Accident Reconstruction
Northwestern Center For Public Safety
Evanston, IL09.2006
State Certification - Police Academy
Suburban Law Enforcement Academy
Glen Ellyn, IL2000
High School Diploma - undefined
Streamwood High School
Streamwood, IL1992
Skills
- Crisis intervention specialist
- Communication skills
- Calm in emergency situations
- Problem resolution
- Safety
- De-escalation techniques
- Team Leadership
- Customer Service
- Decision Making
- Active Listening
- POS Systems
- Managing Multiple Tasks
Accomplishments
-George Graves Award for Distinguished Recruit while attending SLEA Police Academy.
-Patrol Accommodation in 2006.
-Life Saving award in 2017 for successfully performing CPR and utilizing AED.
Timeline
Merchandise Coordinator
The Home Depot Inc
10.2024 - 04.2025
Retail Customer Service Associate
Tractor Supply
11.2023 - 10.2024
Assistant Store Manager/Logistics Coordinator
Uhaul Moving And Storage
02.2022 - 06.2023
HVAC Technician
AZTech Mechanical
04.2021 - 02.2022
Personal Security Specialist
Patriot Group International Inc.
07.2018 - 07.2020
Police Officer
Village Of Bloomingdale
06.2000 - 03.2021
United States Army Soldier
United States Army Military Police
01.1991 - 02.1998
High School Diploma - undefined
Streamwood High School
Criminal Justice
Elgin Community College
Certificate - Traffic Accident Reconstruction
Northwestern Center For Public Safety
State Certification - Police Academy
Suburban Law Enforcement Academy
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