Damian Garcia
Tolleson
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at USPS. Adept in interpersonal communication and Microsoft Windows, I excel in fast-paced environments, ensuring quality and efficiency. My commitment to excellence and ability to foster professional relationships have consistently contributed to my teams' success.
Experienced with financial analysis, client relationship management, and transaction processing. Utilizes strong communication skills to enhance client satisfaction and operational efficiency. Track record of ensuring compliance with banking regulations while achieving high customer retention rates.
Overview
6
6
years of professional experience
Work History
Associate Banker
JPMorgan Chase
02.2025 - Current
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
- Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.
Store Clerk ERP
Quiktrip
11.2019 - Current
- Traveled to numerous stores throughout the west valley to provide additional help for stores where needed
- Stocked merchandise and checked for damaged and expired products daily
- Up kept the store from counters, floors, bathrooms, to gas pumps
- Worked with others to maintain store standards
- Processed POS transactions including cash, debit, and credit card purchases
- Greeted customers
- Experienced in all aspects of the store including kitchen, store, and outside
- Helped customers with purchases, assisted with looking for certain products and pumped their gas
City Carrier Assistant
USPS
10.2023 - 01.2025
- Performed customer service duties such as providing change of address cards or other postal forms.
- Assisted customers with package pickups, deliveries, and inquiries.
- Scanned items into system to record tracking information.
- Provided assistance in resolving any issues related to undeliverable or misdirected mail.
- Performed regular maintenance on assigned vehicle including checking oil levels, tires pressure.
- Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
- Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
Quality Assurance Technician
QuikTrip
01.2023 - 09.2023
- Performed detailed inspections of products to ensure compliance with quality standards.
- Developed and implemented inspection procedures for incoming materials.
- Installed and maintained POS systems along with debit card chip readers.
- Conducted tests to validate compatibility with programs, hardware and operating systems.
Education
Interdisciplinary Studies - Cyber Security
Arizona State University
05-2026
High School Diploma -
Tolleson Union High School
05.2020
Skills
- Interpersonal communication skills
- Time Management Skills
- Strong work ethic
- Active Listener
- Customer and personal service
- Teamplayer
- Outgoing
- Microsoft Windows
- Professional relationships
- Strong work ethic
- Effective Communication
References
- Jacob Isip - Quiktrip
- Adan Mendoza - USPS
Education
false
Languages
Spanish
Limited Working
Timeline
Associate Banker
JPMorgan Chase
02.2025 - Current
City Carrier Assistant
USPS
10.2023 - 01.2025
Quality Assurance Technician
QuikTrip
01.2023 - 09.2023
Store Clerk ERP
Quiktrip
11.2019 - Current
High School Diploma -
Tolleson Union High School
Interdisciplinary Studies - Cyber Security
Arizona State University
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