Damon Jackson
Phoenix
Summary
Results-oriented logistics coordinator with expertise in data analysis and project management. Focused on enhancing operational efficiency and fostering client relationships in dynamic settings. Leveraged leadership skills as a former student athlete at the University of Kansas to drive collaboration and accountability.
Overview
5
5
years of professional experience
Work History
Client Manager
VisasQ/Coleman
Tempe
11.2025 - Current
- Delivered high-quality client service to hedge funds, private equity firms, and management consulting clients
- Provided high-quality client service in fast-paced, deadline-driven environment, enhancing client satisfaction
- Served as primary contact for institutional investors and recruited experts to facilitate knowledge exchange
- Coordinated and scheduled client-expert calls across global time zones to ensure timely communication
- Maintained accurate records of expert profiles, call history, and project details in internal CRM systems
Customer Account Manager
Cohere Beauty
Phoenix
03.2024 - 11.2025
- Acted as the primary point of contact for customers
- Managed customer orders, inventory and shipping processes exceptionally to maintain/strengthen customer relationships
- Generated sales reports and analyzed metrics to identify key trends, risks, and areas of improvement
- Maintained accurate records of client interactions, transactions, and communications in the company's CRM system.
- Responsible for leading customer meetings and providing updates regarding order statues
Logistics Account Coordinator
Amazon
Tempe
06.2021 - 03.2024
- Scheduled loads with LTL, FTL, and small parcel carriers to streamline logistics operations
- Coordinated shipping routes to enhance transitions between warehouses and optimize delivery times
- Analyzed data and metrics to provide solutions or updates to clients and Amazon management
- Led team & client meetings focused on improving day-to-day operations
- Developed standard operating procedures and training guides to support onboarding and performance of team members
Education
Bachelor of Science - Applied Behavior Analysis
University of Kansas
Lawrence, KS05-2021
Skills
- CRM maintenance
- Sales reporting
- Order fulfillment
- Logistics management
- Project coordination
- Data analysis
- Problem solving
- Effective communication
- Customer service
Timeline
Client Manager
VisasQ/Coleman
11.2025 - Current
Customer Account Manager
Cohere Beauty
03.2024 - 11.2025
Logistics Account Coordinator
Amazon
06.2021 - 03.2024
Bachelor of Science - Applied Behavior Analysis
University of Kansas