Danajha Williams
Phoenix
Summary
Dynamic professional with a proven track record in team leadership and customer service excellence, notably at The Cash Store. Skilled in housekeeping and team coaching, I excel in creating efficient, productive environments and fostering strong team dynamics. Demonstrated success in training and mentoring, with a focus on achieving and surpassing goals.
Overview
10
10
years of professional experience
Work History
Childcare Worker
College of Southern Nevada
02.2025 - Current
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Encouraged children to develop healthy social and emotional skills.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Housekeeper
Unity Point Meriter
02.2024 - 07.2024
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
- Cleaned and restocked restroom areas with towels and toiletries.
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
- Proficiently managed time to complete assigned tasks within allocated deadlines.
Loan Processor Store Manager
The Cash Store
09.2022 - 07.2024
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Processed loan applications, including verifying customer information, preparing documents, and ordering third-party services.
- Utilized strong customer service skills to effectively communicate with customers regarding their loan applications.
Assistant Teacher
Kindercare
01.2019 - 01.2021
- Assisted teachers with lesson plans and classroom activities, while encouraging student participation.
- Cleaned classrooms and organized instruction materials in appropriate locations.
- Developed and maintained consistent, positive relationships with children.
- Helped to prepare and distribute materials for activities.
Shift Supervisor
Starbucks
07.2015 - 01.2019
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
Education
Diploma -
Evanston Township High School
Evanston, IL06.2017
Skills
- Teamwork
- Housekeeping
- Customer service-focused
- Team Leadership and coaching
- Training and mentoring
- Opening and closing procedures
- Teaching strategies
- Instructional support
- Application preparation
- Processing procedures
- Early education
- Social and academic development
- Safety and supervision
Timeline
Childcare Worker
College of Southern Nevada
02.2025 - Current
Housekeeper
Unity Point Meriter
02.2024 - 07.2024
Loan Processor Store Manager
The Cash Store
09.2022 - 07.2024
Assistant Teacher
Kindercare
01.2019 - 01.2021
Shift Supervisor
Starbucks
07.2015 - 01.2019
Diploma -
Evanston Township High School
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