Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dani Garcia

Tucson

Summary

My experience in retail and patient care helped me build strong communication skills, the ability to multitask, and a customer first mindset, which I believe would be a great fit for the Apple Store environment. Working in retail taught me how to connect with different types of people, stay organized during busy shifts, and work well both independently and with a team. These same skills were important in my role as a Clinical Research Assistant, where I collaborated with physicians, sponsors, and coworkers to keep studies on track. Keeping paperwork and deadlines organized reminded me of the attention to detail I used on the sales floor, like managing inventory, tracking promotions, and learning the store layout. Both roles helped me become adaptable, professional, and focused on creating a great experience for everyone I worked with.

Overview

6
6
years of professional experience

Work History

Research Assistant

Arizona Urology Specialists
09.2022 - 05.2025
  • Delivered support in fast paced, detail driven environments.
  • Collaborated with teams to meet daily goals and ensure smooth operations.
  • Followed detailed procedures and protocols with precision, ensuring consistent quality and compliance.
  • Communicated clearly and professionally with team members and patients to resolve issues and provide assistance.
  • Assisted in data collection and analysis using statistical software for clinical studies.
  • Maintained a highly organized workspace and contributed to improving overall team productivity.
  • Demonstrated a strong work ethic, reliability, and a commitment to team success and customer service excellence.

Retail Sales Advisor

H&M Retail
12.2019 - 05.2020
  • Processed customer purchases efficiently using register systems, ensuring accuracy and a smooth checkout experience
  • Executed opening and closing procedures, maintaining operational readiness and store security
  • Delivered exceptional customer service by warmly welcoming guests and assisting them
  • Managed inventory restocking and product displays to ensure availability and visual appeal
  • Maintained a clean, organized, and inviting retail environment in line with brand standards
  • Responded promptly and professionally to incoming calls, providing product information and support
  • Handled product returns and exchanges with empathy and efficiency, ensuring customer satisfaction
  • Built rapport with customers through engaging, knowledgeable conversations that enhanced their experience

Sales Associate

Tilly's
06.2019 - 12.2019
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained visual merchandising standards to promote brand identity and drive sales.
  • Collaborated with team members to achieve store objectives and enhance customer satisfaction.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associate of Applied Science - Clinical Research Coordinator

Pima Community College
Tucson, AZ
12-2021

Skills

  • Experience in sales and product recommendations
  • Fast learner with technology and systems
  • Strong customer service and people skills
  • Detail oriented and organized
  • Clear and confident communication
  • Can multitask and stay calm under pressure
  • Friendly and approachable with all types of customers
  • Familiar with visual merchandising and maintaining brand standards in retail presentations

Timeline

Research Assistant

Arizona Urology Specialists
09.2022 - 05.2025

Retail Sales Advisor

H&M Retail
12.2019 - 05.2020

Sales Associate

Tilly's
06.2019 - 12.2019

Associate of Applied Science - Clinical Research Coordinator

Pima Community College
Dani Garcia