Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Dani Sheppard

Peoria

Summary

Skilled in customer relations and Microsoft Excel, I enhanced client satisfaction at Dirt Busters through meticulous cleaning and at Bar Louie by resolving issues promptly, boosting guest experience. My proactive approach in team development and time management significantly contributed to a positive and efficient work environment, showcasing my ability to meet and exceed employer expectations.

Adept at working alone or as part of a team to complete cleaning projects with a quality-driven approach. Proficient in handling chemicals, using equipment safely, and maintaining high customer service.

Overview

4
4
years of professional experience

Work History

Professional House Cleaner

Dirt Busters
05.2024 - Current
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disassembled lighting fixtures for thorough cleaning.
  • Wiped walls, decoration, and appliances.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
  • Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.

Bartender/Server

Bar Louie
08.2020 - 04.2024
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Education

Bachelor of Science in Nursing - Nursing

Arizona College of Nursing
Phoenix, AZ
04-2027

Associate of Science - Criminal Justice

Des Moines Area Community College
Ankeny, IA
12-2022

High School Diploma -

Abraham Lincoln High School
Des Moines, IA
05-2018

Skills

  • Customer service
  • Customer relations
  • Relationship building
  • Microsoft Excel
  • Microsoft outlook
  • Team development
  • Time management

Interests

Rugby- Starting player on Tempe Women's Rugby Team I have been playing rugby for 8 years With the hard work and dedication I have shown I was selected to be on one of the USA teams to travel to Canada 2 years ago Rugby has helped me to adapt many life and work place skills Some of those include,


  • Collaborated effectively with a diverse team to achieve shared goals, fostering strong communication and teamwork skills
  • Demonstrated resilience, discipline, and commitment through rigorous training and competition schedules
  • Acted as Team Captain, developing leadership abilities and strategic decision-making under pressure
  • Enhanced physical and mental endurance while balancing athletic commitments with academic or professional responsibilities


Timeline

Professional House Cleaner

Dirt Busters
05.2024 - Current

Bartender/Server

Bar Louie
08.2020 - 04.2024

Bachelor of Science in Nursing - Nursing

Arizona College of Nursing

Associate of Science - Criminal Justice

Des Moines Area Community College

High School Diploma -

Abraham Lincoln High School
Dani Sheppard