Summary
Overview
Work History
Education
Skills
Timeline
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Danica Munson

Scottsdale,AZ

Summary

Proven to excel in fast-paced environments, I significantly enhanced customer satisfaction and order accuracy during my tenure at Safeway. Leveraging strong work ethic and exceptional teamwork abilities, I consistently met quality goals, achieving a high level of customer service and operational efficiency. My expertise in online order processing and commitment to reliability set me apart.

Overview

4
4
years of professional experience

Work History

In-Store Shopper

Safeway
05.2024 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Demonstrated speed and accuracy in order item selection.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Verified each item matched order sheet's description.
  • Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
  • Tracked substitutions and informed customers of changes.
  • Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Courtesy Clerk

Safeway
01.2021 - 05.2024
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.

Education

Associate of Arts - General Studies

Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ
12.2024

Skills

Strong Work Ethic

Online Order Processing/Fulfillment

Customer Service

Verifying Order Accuracy

Reliability

Patience and Tolerance

Opening and closing procedures

Teamwork and Collaboration

Multitasking

Time management abilities

Prioritizing Orders

Timeline

In-Store Shopper

Safeway
05.2024 - Current

Courtesy Clerk

Safeway
01.2021 - 05.2024

Associate of Arts - General Studies

Maricopa Community Colleges, Paradise Valley Community College

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Danica Munson