Danica Munson
Scottsdale,AZ
Summary
Proven to excel in fast-paced environments, I significantly enhanced customer satisfaction and order accuracy during my tenure at Safeway. Leveraging strong work ethic and exceptional teamwork abilities, I consistently met quality goals, achieving a high level of customer service and operational efficiency. My expertise in online order processing and commitment to reliability set me apart.
Overview
4
4
years of professional experience
Work History
In-Store Shopper
Safeway
Scottsdale, AZ
05.2024 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Demonstrated speed and accuracy in order item selection.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Verified each item matched order sheet's description.
- Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
- Tracked substitutions and informed customers of changes.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Courtesy Clerk
Safeway
Scottsdale, AZ
01.2021 - 05.2024
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Returned unwanted items to correct store locations and restocked shelves.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Education
Associate of Arts - General Studies
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ12.2024
Skills
Strong Work Ethic
Online Order Processing/Fulfillment
Customer Service
Verifying Order Accuracy
Reliability
Patience and Tolerance
Opening and closing procedures
Teamwork and Collaboration
Multitasking
Time management abilities
Prioritizing Orders
Timeline
In-Store Shopper
Safeway
05.2024 - Current
Courtesy Clerk
Safeway
01.2021 - 05.2024
Associate of Arts - General Studies
Maricopa Community Colleges, Paradise Valley Community College
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