Daniel Allen
Tsaile
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Nursing Assistant
Chinle Comprehensive Health Care Facility
06.2018 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Perfomed EKG on patients
- collected urine, stool for lab
- provided high quality of care to patients
- responded to emergencies in a timely manner
Temporary Telephone Operator PBX
Tsaile Health Center
08.2017 - 12.2017
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
- Maintained detailed customer call and inquiry logs for performance monitoring.
- Maintained accurate records of calls placed and received.
- Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
- Monitored call queues and worked quickly to answer and resolve inquiries within target timeframes.
- Increased efficiency by adeptly using a multi-line telephone system while simultaneously logging call details into the database.
- Maintained a professional tone when assisting callers, ensuring positive experiences for both internal and external customers.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Operated switchboard and routed incoming calls to appropriate departments.
- Operated computers and fax machines to send and receive messages to customers and coworkers.
- Warmly greeted callers and offered assistance in transferring to appropriate department or employee.
- Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
Nursing Assistant
Tsaile Health Center
05.2015 - 05.2016
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
Education
Dine College
Tsaile, AZHigh School Diploma -
Many Farms High School
Many Farms, AZ05.2015
Skills
- Patient Care
- Patient Feeding
- Basic Life Support
- Direct Patient Care
- Recording vital signs
- Patient-focused care
- Electronic Charting
- Specimen Collection
- Certified in CPR/AED
- Responding to emergencies
- Emergency Response
- Bedsore Prevention
Navajo / English
Able to understand navajo and english
Languages
English
Full Professional
Timeline
Nursing Assistant
Chinle Comprehensive Health Care Facility
06.2018 - Current
Temporary Telephone Operator PBX
Tsaile Health Center
08.2017 - 12.2017
Nursing Assistant
Tsaile Health Center
05.2015 - 05.2016
Dine College
High School Diploma -
Many Farms High School
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