Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Daniel Andrews

Glendale,AZ

Summary

Dynamic Human Resource Generalist with extensive experience in retail sales, food service, advertising, and public relations. Recognized for exceptional interpersonal skills and a proven ability to manage confidential matters with diplomacy, sound judgment, and objectivity. Proficient in administering payroll and benefits for a diverse workforce of up to 1,700 employees. Accomplished public speaker and group facilitator, effectively engaging diverse audiences at all organizational levels.

Overview

32
32
years of professional experience

Work History

Call Center Agent

Rent.com
01.2019 - 01.2024

Senior VP, Human Resources

Allison + Partners Worldwide
01.2010 - 01.2018

Regional HR Manager

Wild Oats Markets
01.1992 - 01.2008

Education

Psychology

Coastline Community College

Various

University California Irvine

Certified Mediator - undefined

Albuquerque, NM

PHR - undefined

Skills

  • Administration of health/welfare plans in partnership with brokers, carriers and support teams
  • Maintain benefit consultant/carrier relationships, develop programs and make recommendations for change
  • Execution of annual open enrollment process ensuring employees understand benefits through education outreach
  • First contact person for employees with benefit questions and benefit claim issues
  • Oversee benefit enrollment process for newly eligible employees and monitor benefit usage
  • New Hire onboarding, Orientation and Employee Recognition Initiatives
  • Manage leave of absence programs to ensure compliance with FMLA, State/City leave mandates and the ADA process
  • Provide oversight and guidance of workers compensation claims
  • Multi-site, multi-state and international experience
  • Discretionary disciplinary procedures and counseling to ensure compliance with applicable policy and laws
  • Semi-retired; call center agent helping people find rental homes, connect them with Maintenance assistance
  • Complaint resolution
  • Empathy display
  • Software navigation
  • Call handling
  • Customer service
  • Problem-solving skills
  • Call center customer service
  • Verbal and written communication

Interests

  • Interior Design
  • Drawing and Painting
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
  • Music

Timeline

Call Center Agent

Rent.com
01.2019 - 01.2024

Senior VP, Human Resources

Allison + Partners Worldwide
01.2010 - 01.2018

Regional HR Manager

Wild Oats Markets
01.1992 - 01.2008

Various

University California Irvine

Certified Mediator - undefined

PHR - undefined

Psychology

Coastline Community College
Daniel Andrews