Dedicated professional skilled in leadership, team building, and operations oversight. Proven ability to manage inventory effectively and coordinate team schedules to meet customer demands while maintaining high standards of service and compliance.
Overview
5
5
years of professional experience
Work History
General Manager
Jersey Mike's Subs
2024.09 - Current
Oversaw daily operations, ensuring compliance with food safety standards and company policies.
Managed inventory control processes, optimizing stock levels to minimize waste.
Coordinated team schedules, aligning resources to meet peak customer demand.
Fostered a positive work environment through effective communication and conflict resolution strategies.
Team Member
Wildflower Bread Company
2022.11 - 2024
Engaged with customers to build rapport, promoting daily specials and upselling products.
Provided exceptional customer service to enhance guest experience and satisfaction.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Team Member
Old Navy
2021.11 - 2022.11
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Processed transactions accurately using point-of-sale systems to ensure swift customer service.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Business
Maricopa Community Colleges, Mesa Community College
Mesa, AZ
High School Diploma -
Corona Del Sol
Tempe, AZ
2022-05
Skills
Leadership and team building
Operations management
Customer relations
Staff training/development
Schedule management
Operations oversight
Timeline
General Manager
Jersey Mike's Subs
2024.09 - Current
Team Member
Wildflower Bread Company
2022.11 - 2024
Team Member
Old Navy
2021.11 - 2022.11
No Degree - Business
Maricopa Community Colleges, Mesa Community College