Daniel Connell
Globe
Summary
Detail-oriented professional with a background in hospitality, recognized for strong cash handling and organizational skills. Committed to maintaining high standards of cleanliness and customer engagement, ready to drive operational efficiency in the dining experience.
Overview
9
9
years of professional experience
Work History
Server
La Luz Del Dia Restaurant
03.2023 - 10.2025
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- assisted manager to cover his days off
Kitchen Crew Member
Miami High School
02.2023 - 03.2024
- Prepared meals according to standardized recipes and dietary guidelines.
- Operated kitchen equipment efficiently and maintained cleanliness standards.
- Assisted in inventory management by tracking stock levels and replenishing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Monitored food temperature, discarding items not stored correctly.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Server
Dennys Resturant
03.2017 - 09.2022
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Managed cash register operations, processing transactions and handling payments accurately.
- Trained new servers on menu offerings and customer service protocols to enhance team performance.
- Implemented organizational strategies for table assignments to optimize seating efficiency.
- Resolved customer complaints swiftly, maintaining high satisfaction levels and repeat business.
- Managed food and beverage orders using point-of-sale systems efficiently.
- Provided exceptional customer service by greeting and assisting guests promptly.
- Trained new team members on restaurant procedures and service standards.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
La Luz Del Dia Restaurant
03.2023 - 10.2025
Kitchen Crew Member
Miami High School
02.2023 - 03.2024
Server
Dennys Resturant
03.2017 - 09.2022