Daniel Foster
Phoenix
Summary
Experienced restaurant manager with a strong background in team leadership, operations, and sales growth. Skilled in training staff, optimizing efficiency, and driving customer satisfaction through high service standards. Proven ability to manage budgets, monitor financial performance, and build strong customer and supplier relationships. Adept at implementing sales strategies to exceed business goals and fostering a positive, high-performing work environment.
Overview
9
9
years of professional experience
Work History
Manager
Culinary dropout
02.2024 - Current
- Team Leadership & Training: Leading pre-shift meetings, mentoring staff, and resolving conflicts
- Customer Service Excellence: Engaging guests, addressing complaints, and ensuring satisfaction
- Operational Management: Scheduling, inventory control, and maintaining compliance with health and safety standards
- POS & Cash Handling: Proficient in POS systems, cash reconciliation, and daily reporting
- Event Coordination: Managing floor plans, BEOs, and special events
- Workflow Optimization: Supporting expo and ensuring seamless service during busy shifts
Business Development Representative
Trinity Logistics
02.2023 - 02.2024
- Lead generation, prospecting, and pipeline management
- CRM proficiency and client relationship building
- Market research, competitive analysis, and strategic outreach
- Contract negotiation, account management, and upselling
- Collaboration with sales, operations, and customer service teams
General Manager
The Lola
02.2020 - 01.2024
- Operational Excellence: Mentored staff on management principles, industry practices, and company procedures to optimize performance
- Financial Oversight: Managed budgets, monitored financial performance, controlled expenses, and addressed cash discrepancies and inventory shrinkage
- Strategic Relationship Building: Developed customer and supplier relationships through account development and exceptional service
- Marketing Leadership: Directed marketing campaigns to align with organizational goals and drive engagement
- Process Efficiency: Enhanced operational efficiency through coaching on technology systems and best practices
Server Team Lead
Applebees
01.2016 - 01.2020
- Performance Management: Established and enforced service standards to maintain a high-quality, customer-focused environment
- Training & Onboarding: Conducted server onboarding, menu training, and skill development to ensure smooth transitions and high performance
- Leadership by Example: Demonstrated expertise in food and beverage service standards to guide and inspire team members
- Skill Development: Provided constructive feedback and mentorship to enhance server knowledge and professionalism
- Compliance Oversight: Ensured adherence to alcohol service laws by verifying identification and enforcing age requirements
Education
Computer Science -
Paradise Valley Community College
12.2026
High School Diploma -
Agua Fria High School
05.2018
Skills
- Customer service
- Communication skills
- Microsoft excel
- Labor Cost Analysis
- Sales Experience
- Customer Relations
- Decision-making
- Sales strategy development
Timeline
Manager
Culinary dropout
02.2024 - Current
Business Development Representative
Trinity Logistics
02.2023 - 02.2024
General Manager
The Lola
02.2020 - 01.2024
Server Team Lead
Applebees
01.2016 - 01.2020
High School Diploma -
Agua Fria High School
Computer Science -
Paradise Valley Community College
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