Daniel Hernandez
Mesa
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
Lead Timer
Spartan Race Inc.
08.2014 - Current
- Configured race timing equipment and software for each unique event.
- Analyzed participant data for 5000+ athletes per weekend to determine pace and course completion as well as providing results for all athletes by end of day.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed timing team at race events to ensure proper setup and breakdown procedure is followed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships in various international markets.
Alumnae Network Administrator
Women Of Tomorrow
02.2022 - 06.2024
- Developed strategies and process for maximum effectiveness in reaching previous alumnae and persuading them to join our Alumnae Network.
- Developed and established official platform for members of Alumnae Network. (wotconnects.com)
- Analyzed member needs in order to provide necessary resources and assistance for professional development and well being.
- Oversaw employee performance to foster accurate prioritization and achievement of productivity goals.
- Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques.
- Managed information with the utmost security and confidentiality.
Financial Services Assistant
Amscot
09.2020 - 03.2021
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Processed daily financial transactions in support of finance team objectives.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Maintained daily balanced tray while handling transactions and large amounts of cash ($20,000+) daily.
Customer Service Staff Member
Publix
09.2010 - 09.2014
- Managed and supervised front end staff, assigning closing tasks, managing breaks and schedules, balancing cashier trays.
- Handled back office operations including managing inventory, orders, finances, and employee-related tasks.
- Practiced price adjustments, accurate coupon services and handling returns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Exhibited strong customer service values with high energy and professionalism when dealing with clients and staff.
- Cross trained throughout store to provide assistance where needed.
Education
Associate of Science - Data Analytics
Miami Dade College
Miami, FL12-2026
High School Diploma -
John A Ferguson Sr High School
Miami, FL06-2010
Skills
- Customer relations
- Analytical and Critical thinking
- Excellent communication
- Dependable and responsible
- Cultural awareness
- Team building
- Problem-solving and resolution
- Microsoft Office Proficiency (Word, Excel, Outlook, Powerpoint)
- Timing Software Proficiency (J-Chip, Chronotrack, RaceResults)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Alumnae Network Administrator
Women Of Tomorrow
02.2022 - 06.2024
Financial Services Assistant
Amscot
09.2020 - 03.2021
Lead Timer
Spartan Race Inc.
08.2014 - Current
Customer Service Staff Member
Publix
09.2010 - 09.2014
Associate of Science - Data Analytics
Miami Dade College
High School Diploma -
John A Ferguson Sr High School
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