Managed daily administrative operations including phone support, key logs, and detailed call tracking to ensure smooth office workflow.
Maintained and updated commercial property listings across platforms including LoopNet, Crexi, and Facebook Marketplace to maximize property exposure and lead generation.
Created and scheduled engaging social media content for Instagram and Facebook to increase brand visibility and audience engagement.
Designed professional marketing flyers and promotional materials for commercial property listings and company campaigns.
Executed targeted email marketing campaigns through Salesforce and Constant Contact
Conducted ongoing outreach and communication with clients, prospects, and business contacts through email and events to support marketing and leasing efforts.
Utilized AI tools and emerging marketing platforms to improve operational efficiency, expand digital reach, and enhance overall company marketing visibility.
Collaborated on marketing strategies aimed at increasing online engagement, lead activity, and brand awareness.
Ensured accurate and timely uploading of property information, photos, and marketing assets across multiple digital platforms.
Identified innovative marketing opportunities and process improvements to strengthen company presence in competitive markets.
Operations Manager
J.W Entertainment
2021.10 - 2024.08
3 year of management experience
Hiring
Meetings
Operations
Events
Inventory
Daily production
Maintenance
Staff Training
Daily Reports
Social Media
Court Monitor
Urban Air
2021.06 - 2021.09
Customer service
Safety and entertainment guidelines
Education
High School -
El Paso High School
El Paso, TX
05.2020
Skills
Microsoft programs
Scheduling
Team Development
Data Entry
Social Media Marketing
Adobe platforms
AI tools suchs as Perplexity, ChatGPT and Claude
Meta Ads (Facebook/Instagram)
CRM management
Some graphic design experience
Branding
Event logistics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Photography
Videography
Passionate about balancing physical health with mental and emotional wellness
Interested in expanding marketing capabilities through drone technology and future certification